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Lost of many newBlue effects in PD 14
MICTAR
Member Location: Paris ( France ) Joined: Oct 03, 2012 13:41 Messages: 51 Offline
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Hello

I have to re unstall PD14 following to a crash of my PC .I have to re unstall all programs on my PC as PD 14 and PD13 .I noticed that I have lost many effects of NewBlue unstalled with old versions of PD 11 and PD12 .May I have to reunstall also first PD11 and PD 12 before ?

I kept my licence keys , but I erase the exe files .

Please could you give me what I do ?

Regards Regards
BarryTheCrab
Senior Contributor Location: USA Joined: Nov 06, 2008 22:18 Messages: 6240 Offline
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MICTAR,
why why why would you not back up your downloaded programs?
OK, so you cannot get your downloads back until you contact SUPPORT and give them any and all information regarding your purchases of PowerDirector, and HOPE they give them back to you. We cannot help you here.
As for New Blue, I am unsure if NEW downloads of OLD Cyberlink wares will include all the content you originally had.
In the event you do get your programs, I suggest installing PD12 first because it has a bad habit of deleting/overwriting New Blue folder contents and can cause real grief.
I would install 12, then 11, then the other newer ones, maybe that will not overwrite the folders. Hard to say.
Good luck.
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Jirka.Bolech
Senior Member Location: Liberec, Czech Republic Joined: Aug 16, 2014 06:03 Messages: 158 Offline
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Hi there,

The installation files are indifferent to the user. As long as you have the licence keys, it doesn't matter where or who you get the installation files from.

You do indeed need to install the older versions of PowerDirector to have the different NewBlue effects installed. Been there, done that.

I have all the installation files for PowerDirector versions 8 through 14. Any suggestions where I could upload them for sharing with you and other unfortunate souls? (I can't say how long it would take but I have a new fast(er) internet connection setup ordered for the upcoming Friday.)…

This message was edited 1 time. Last update was at Sep 11. 2016 12:17

Longedge [Avatar]
Senior Contributor Joined: Apr 28, 2011 15:38 Messages: 1504 Offline
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...............

This message was edited 1 time. Last update was at Nov 09. 2016 03:20

Jirka.Bolech
Senior Member Location: Liberec, Czech Republic Joined: Aug 16, 2014 06:03 Messages: 158 Offline
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Well, yes. I am not exactly worried but your comment, Longedge, has made me realize it is more than likely anybody skillful or motivated enough can find the installation files already available for download in various cyberspace locations…

This message was edited 1 time. Last update was at Sep 11. 2016 12:35

MICTAR
Member Location: Paris ( France ) Joined: Oct 03, 2012 13:41 Messages: 51 Offline
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Thanks everybody for your responses .
It's not clear for me .
I have no longer the possibility to download PD11 and PD12 . I have kept the licence number but not the link and the programs . Regards
Carl312
Senior Contributor Location: Texas, USA Joined: Mar 16, 2010 20:11 Messages: 9090 Offline
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Quote: Thanks everybody for your responses .
It's not clear for me .
I have no longer the possibility to download PD11 and PD12 . I have kept the licence number but not the link and the programs .
Did you contact Cyberlink Support?

Cyberlink support France.

http://fr.cyberlink.com/support/index.html

Only Cyberlink support can supply you with download links for PD 11 and PD 12.

If you get the download, be sure to backup the downloaded files to external storage. (Burn a DVD, or copy to External Hard Drive). Include the Email with Product Keys. Carl312: Windows 10 64-bit 8 GB RAM,AMD Phenom II X4 965 3.4 GHz,ATI Radeon HD 5770 1GB,240GB SSD,two 1TB HDs.

MICTAR
Member Location: Paris ( France ) Joined: Oct 03, 2012 13:41 Messages: 51 Offline
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Thanks a lot Carl312.
I wrote to the support .
Regards Regards
MICTAR
Member Location: Paris ( France ) Joined: Oct 03, 2012 13:41 Messages: 51 Offline
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Hello everybody
I was away for a while and go back now .
I have received now from the Cyberlink Support whole the links to download the package for PD11 and PD 12 .

I will you aware after the process .
Regards . Regards
Carl312
Senior Contributor Location: Texas, USA Joined: Mar 16, 2010 20:11 Messages: 9090 Offline
[Post New]
Quote: Hello everybody
I was away for a while and go back now .
I have received now from the Cyberlink Support whole the links to download the package for PD11 and PD 12 .

I will you aware after the process .
Regards .
Very Good!

Sometimes, it pays to contact Support. Carl312: Windows 10 64-bit 8 GB RAM,AMD Phenom II X4 965 3.4 GHz,ATI Radeon HD 5770 1GB,240GB SSD,two 1TB HDs.

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