HD audio playback in 3D not working

JeffDgls2304

Newbie Location: Hampshire UK Joined: Jan 11, 2016 05:51 Messages: 1 Offline

Solved by

Aug 23, 2016 13:08

I have just upgraded to PowerDVD 16 Ultra from 15 and so far all seems OK except that when I play a 3D movie ISO I am only getting basic DTS and not DTS Master HD through my amp even though there is an HD audio track available. If I play a 2D bluray movie ISO, it plays DTS Master HD without problem . I never had this problem with PowerDVD 15 so I think it must be some kind of issue with the program. With a 3D film running in TV mode I cannot find any way of checking the audio settings. I am running an HTPC in Windows 10 with an i5 processor and Radeon R7 360 graphics card.

Hicham_B

Senior Contributor Joined: Jun 09, 2015 04:02 Messages: 1347 Offline

Aug 24, 2016 04:56

Hi JeffDgls2304,
Can I have your help to get DxDiag and BD3D title’s purchase link info?
Thank you
Hicham

This message was edited 1 time. Last update was at Aug 24. 2016 04:56

Technical support:
EN: https://www.cyberlink.com/support/contact-support.jsp
DE: https://de.cyberlink.com/support/contact-support.jsp
FR: https://fr.cyberlink.com/support/contact-support.jsp
ES: https://es.cyberlink.com/support/contact-support.jsp

logan801

Newbie Joined: Jun 11, 2011 23:56 Messages: 5 Offline

Feb 26, 2017 22:52

This happens to me too. What I have to do is switch between PCM and nondecoded HD audio two or three times then it will work. Hope they get this fixed

This message was edited 1 time. Last update was at Mar 01. 2017 11:49

kristy1998

Newbie Joined: Feb 27, 2017 00:45 Messages: 4 Offline

Feb 27, 2017 00:49

Quote This happens to me too. What I have to do is switch between PCM and nondecoded HD audit two or three times thin it will work. Hope they get this fixed

Try restarting your device and check whether it works or not. Convection Oven Reviews