Hi all.

I have PowerDVD 16, file version # 16.0.36197.6314.

I went to play the Donnie Darko Blu-ray (which is not exactly a "brand new" Blu-ray release), and this message pops up:

"Internet Connection Required. Cyberlink PowerDVD cannot play this media file because some components have not yet been activated via the Internet. Ensure Cyberlink PowerDVD is connected to the Internet and then click [Retry] to try again."

So I try clicking on "Retry", but nothing happens; the message disappears for a moment but then pops right back up. And yes, I am connected to the Internet; and yes, I checked my Windows Firewall, and PowerDVD is not blocked.

Within this message there is also a hyperlink that says, "I don't have an Internet connection right now." For those of you familiar with this, if you click it, a separate window pops up that gives you a link to Copy & then Paste into an Internet connected device; it also gives a many charactered ID to copy into the web page you go to; this will then supposedly generate an Activation Code for you.

I do all of that, but after entering the many charactered ID and clicking the "Get Code" button, a message comes back that says, "This activation service is no longer available. Upgrade to the full version to get playback support and more." And I notice right below this message is a "PowerDVD 15 Ultra" picture. I already have PowerDVD 16, so what the heck is going on?

And like I said, the Donnie Darko Blu-ray is not exactly "new"; heck, I was able to play the movie "Mulholland Drive", and that's a 4K digital transfer.

Any help, anyone? Tips, ideas, suggestions?

Thanks,

Pez