Customer Support / Forum

Gary

Newbie Joined: Dec 06, 2008 12:17 Messages: 9 Offline

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Dec 10, 2008 21:43

Will customer support or operations produce a succinct training video or step-by-step tutorial for novices, for PD 7 (or any program)?

This message was edited 1 time. Last update was at Dec 10. 2008 21:48

Anonymous

Dec 10, 2008 21:50

It seems this is not at all the first time.

http://forum.cyberlink.com/forum/posts/list/4289.page

I can't say I was exactly satisfied with the answer.

Seems to me, this is a MAJOR problem with the intent of a support forum.

Peace,

Dan

Anonymous

Dec 10, 2008 21:57

WTH?!

Did you just change the content of your original post, or did I just reply to the wrong post.

I must be going crazy...

Bif

Member Location: San Angelo TX Joined: Aug 14, 2008 01:48 Messages: 147 Offline

Dec 12, 2008 02:17

Quote: Will customer support or operations produce a succinct training video or step-by-step tutorial for novices, for PD 7 (or any program)?

Hi, Gary.

Already been done. Check here to start:

http://forum.cyberlink.com/forum/posts/list/3523.page

I'd suggest the youtube option where you can select "Watch in HD" option. You'll be able to see detail better although the files may take longer to load and may halt frequently until the whole thing has loaded.

When this happens to me (my internet connection is only 1.5Mbps) I just open another window and go find something to read while waiting then come back and watch it non stop.

Gary

Newbie Joined: Dec 06, 2008 12:17 Messages: 9 Offline

Jan 03, 2009 20:41

Thanks Bif. I wasn't aware that I could view the tutorials in HD, so will try that now (looked at one earlier and couldn't make out the screen) LOL.

Appreciate the feedback and help!

Gary