Errors Creating Shadow Files

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snerd

Newbie Joined: Apr 28, 2013 00:13 Messages: 7 Offline

Solved by

Apr 27, 2016 13:41

Half of my 4K clips in any project get errors when creating the shadow files. I'm on Windows 10 64-bit, 12gigs ram and 1024 video mem on an nvidia card. The message is attached file. Any help?! Thanks!


Filename	Image2.png	Download
Description	Shadow File Error Message
Filesize	7 Kbytes
Downloaded:	42 time(s)

Dafydd B

Senior Contributor Joined: Aug 26, 2006 08:20 Messages: 11973 Offline

Apr 28, 2016 03:40

Try running the file through a video file converter, Handbrake is one, there are other free ones around, it might recover the 4K mp4 file/situation for you.
Dafydd

snerd

Newbie Joined: Apr 28, 2013 00:13 Messages: 7 Offline

Apr 28, 2016 08:57

Each one?! There were about 9 on this project. Is it the original file that is damaged or the created shadow file i need to run through handbrake?

Dafydd B

Senior Contributor Joined: Aug 26, 2006 08:20 Messages: 11973 Offline

Apr 28, 2016 13:35

I misread the error message, I thought the original was corrupt rather than the shadow file. Reading it again and I see the error message tells you what you need to do.

It might be worth you having a read of : http://forum.cyberlink.com/forum/posts/list/46177.page
Dafydd

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