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saving my work
CaptainPurple [Avatar]
Newbie Location: NY and LA Joined: May 10, 2014 20:37 Messages: 11 Offline
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So I've been wasting time with the PAID premium phone support for over a month now and my project is still not working. I can't edit. I can't power pack material. I've made a few movie versions to at least have something, and been long form writing what clips I used in order. But is there any other way of saving my work that I'm missing? Can I make an AAF or an EDL?

Has anyone actually gotten help from the phone support? Or gotten their money and time back for the 6 months work of work on my feature that I'm about to lose all my editing? Has anyone edited a giant feature before and the software still worked?
Dafydd B [Avatar]
Senior Contributor Joined: Aug 26, 2006 08:20 Messages: 11973 Offline
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Select File/Save Project as
This will save the project to a pds file extension.
Save to a newly named file each time (my advice) such as 001.pds, 002.pds. Do NOT overwrite a pds file - just asking for problems when you have a large project on the go.
Open PowerDirector using your saved pds files - simple double click on it.

Without more detail on what you're editing I can only answer in general terms. Members may be able to assist you further with more information.

Paid phone support is there for those that need it (and rightly they should pay for it) and for those that don't... they use either online support or the forum.

Dafydd
CaptainPurple [Avatar]
Newbie Location: NY and LA Joined: May 10, 2014 20:37 Messages: 11 Offline
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Hi Dafydd, Thanks for replying.

I've been paying for phone support for the past month and I'm no closer to having working software than I was a month ago. My project has gotten corrupted somehow. independently, the footage is fine and the software is fine. But not together.

Saving it as a pds file doesn't help me. Because I can only open it if I have my external hard drive with all the footage attached. I've done that. I need a way of saving the project someway other than that, or as a film, which I also did. Because I'm trying to make sure I have an order and all the information on what clips I used, with time codes, in order. Part of my issue is that the pack materials backup won't work correctly with this project. It didn't save in order, or just the edited clips I used. It tried to save all 15 hours worth of footage, numerically. So I'm looking for an alternative so I don't have to hand write all my time codes, which are also wrong on the corrupted file.
Dafydd B [Avatar]
Senior Contributor Joined: Aug 26, 2006 08:20 Messages: 11973 Offline
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The pds file contains the local location addresses of where you have stored the media used in a project, it also instructs the program on what edits you've carried out and how the data shopuld be presented to you in PowerDirector. A pds will never contain media (video or audio etc) files. ALL media must be on your computer. Using an external hard drive is fine BUT you must NOT remove and then re-insert the drive except where the removable hard drive contains the Packed Project Materials (where you have selected that option). A Packed project contains all the files used (and a pds to open the project) in a project, in earlier builds of PDR these are only those in the Tracks, in PDR14 it will be more.
Dafydd
CaptainPurple [Avatar]
Newbie Location: NY and LA Joined: May 10, 2014 20:37 Messages: 11 Offline
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Unfortunately, I can't save it in PPM because that's one of the bugs that's happening. And it's too big a project to turn into a film every time I work on it. So I have to save it as a work in progress, which was working fine til all the glitches started happening.
Thanks for replying though.
Dafydd B [Avatar]
Senior Contributor Joined: Aug 26, 2006 08:20 Messages: 11973 Offline
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Looks to me you've run out of resources or something, you system isn't coping with the demand you're putting on it with the project you're working on.,
You need to split the project up, make multiple pds files, x4.
x1 is a copy and back up
Open the pds using PDR
x1, split the first project, save the first third and remove all the rest. Save project as a new pds.
x1, Split the project remove the first third and the last third and save the middle as a new pds.
x1, Last third - repeat the actions as before and then save to a new project pds file.
Carry on editing in each if you wish as three separate (but re-joinable) projects or create a video off each. Because you have split at specific points in the project, you can merge the videos back together easily to complete the finish in the tracks.
Just a guess and a suggestion on what you might want to try.
Dafydd
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