Has it truly hung? What happens if you click on the "Edit" tab. Your screenshot is what I always see and at that point. I go back to "Edit" which causes PD to import the newly rendered file to your project "Media Room" It suits the way I work very well because I tend to render in stages before I get to the final output.

Nope, can't do that, as you can see it's disabled.

All I can do is Pause or Cancel Rendering.

Ah yes - I see you're producing to your desktop and the Window Controls are not greyed out. If you minimise the PD window is the "Produce.mp4" file there on your desktop?



p.s. - have you tried other formats? Does this happen if say you produce to .wmv?

Yes the file is there but if I try to open it, it doesn't work, like if the file is still in use and not finalised.

As soon as I click Cancel Rendering in PD, the file disappears.

No I haven't tried other formats as I need mp4. The weird thing is that shorter movies render just fine till the end, but longer ones kinda get stuck at 100%.

Hmm - I'm out of suggestions then - over to the experts

(I just realised that somehow I've strayed imto PD14 territory. Don't know how that happened, I don't normally look in here still being on PD13)

Nothing... For some reason, I managed to produce 2 out of 3 of the remaining videos but I keep doing the last one over and over (2.5h each time) and when it gets to 100% it just stays there and all I can do is click on Cancel Rendering.

WTF? :'(

Quote: Nothing... For some reason, I managed to produce 2 out of 3 of the remaining videos but I keep doing the last one over and over (2.5h each time) and when it gets to 100% it just stays there and all I can do is click on Cancel Rendering.

WTF? :'(

There is something wrong with the source video. Look at your timeline near the end of the project, maybe cut the last second or two of the video. Save the Project As a new name, then try producing again. Carl312: Windows 10 64-bit 8 GB RAM,AMD Phenom II X4 965 3.4 GHz,ATI Radeon HD 5770 1GB,240GB SSD,two 1TB HDs.

Quote: There is something wrong with the source video. Look at your timeline near the end of the project, maybe cut the last second or two of the video. Save the Project As a new name, then try producing again.

I thought the same, tried already, no luck.

Also, if I delete all the previous scenes and leave the last one, it renders just fine.

Running out of ideas here.

I lost count of the times I tried rendering this video today, every time it took 2+ hours and every time it was 2+ hours wasted.

I don't know what's wrong with this particular video, it's just really annoying me now that I paid money for this product.

In pref > Hardware Acceleration make sure both items are not checked
In "Produce" tab, near the bottom, make sure nothing in selected in "Fast video rendering technology:"

If the above is not set as such, give it a try, those settings usually result in the best chance for success. Since 2+ hrs, make sure nothing is set to any form of sleep, HD's in particular. Some systems don't do well when they go to part power mode and then awake.

Jeff

Ok, tried these settings this morning, started producing and went to work. Will find out if they worked this evening when I get back. Fingers crossed.

Nothing to do, came back home and PD has been haning there for 11 hours.

I don't really know what else to do.

We don't have a DxDiag.txt from your pc. It does sound like that your pc could be low on memory or resources. Do you think that your pc meets the minimum requirements for HD ? Are those HD 2k avchd or mp4 files that are on your timeline? Maybe increasing the swap file size could help.

I have not seen that, so I have no direct experience to share. If you go to your desktop (Alt tab or win D) is the Produce.mp4 there? Probably need to do it with PD in this hung state or sounds like PD will remove it. If so, you might be able to copy it with no access violations as PD probably still has file ownership.

Do you always check that shutdown option? To me it almost appears as something is going into a low power mode and maybe not being restored. You made sure windows power options had nothing set, never sleep?

Jeff

@tomasc: I wouldn't say it's low on memory, it's got over 100GB free space on the HD and if I open task manager, the RAM is only half full.

Furthermore, I successfully produced all the other 6 videos in the series (7 in total including this one causing issues, some actually longer than this one) with exactly the same specs (full HD @59.94 fps).

Attached is DxDiag.



@JL_JL: yes, if I go to the desktop, the file is there, I tried copying it to another location but then it wouldn't open, as if it was not finalised or something, and as soon as I click Cancel Rendering on PD, it gets deleted.

Re the shutdown option, actually no, it's the first time I ever checked it, in the hope that it would succeed and switch off my pc while I was at work. Oviously that wasn't the case

Yes, all power saving modes are disabled, the PC was still perfectly on when I got back home.

I'm now trying to produce and publish directly to YouTube, just to see what happens... Probably another 2h wasted

Actually, it looks like it's going to take over 4h producing and publishing at the same time...

Thank you for supplying the DxDiag.txt. According to the DxDiag.txt you have connected by usb an old PATA 400GB hard drive (HD400LD). See this link: http://www.seagate.com/staticfiles/support/samsung/docs/T133Rev_02.pdf . I assume that the 6GB swap file is located on the ssd. This 5 year old laptop has the os upgraded to win 10.

There may be some things that will help here. According to this link for PD14 requirements 6GB or more is recommended: http://www.cyberlink.com/products/powerdirector-ultimate/spec_en_US.html . You are using the slowest ddr2 memory.

I do remember having a hanging problem like yours 5 years ago. The fix for some users in this forum then was to create smaller projects and then combine them to create a Blu-ray. I never tried that. I enabled HA but not hardware decoding and increased the ram from 3 GB to 4 GB and problem was solved for that project.

I think Jeff is on to something here. Try this: Install a free recovery software like Recuva. Produce your file and let it hang. Open the recovery software. Cancel the rendering in PD14. Use the recovery software to restore the produced file in your My Documents\... folder of your chosen filename.

Let us know if any of this helps.

Another thought. Your pc may not be going to sleep but the usb interface device connected to your PATA drive might be overheating and not working when hot. I have had that problem before and the fix is to cool it down by opening the drive enclosure part way and have a cooling fan blowing into it. That fixed it for an external Seagate Expansion drive. I still have the drive but use a different drive enclosure with a cooling fan.