No audio

aidy999

Newbie Location: my computer room Joined: Feb 06, 2016 05:30 Messages: 5 Offline

Solved by

Mar 22, 2016 14:45

I have recently required an issue with pd14. I am getting no audio at all. the audio files are importing ok as is the video clips with audio, but when I play the files, there is no audio only video see attached pic. As you can see the mic is not selectable.
I have latest audio drivers installed and all up to date with everything else

thanks

This message was edited 2 times. Last update was at Mar 22. 2016 14:48

no need

Richmond Dan

Senior Contributor Location: Richmond, VA Joined: Aug 07, 2014 17:17 Messages: 673 Offline

Mar 22, 2016 17:20

I can't solve your problem, but two observations.

The microphone is for recording voice-overs and shouldn't have anything to do with playing audio.

You don't say where you are playing the files: from the media bin or from the timeline, or both. Regards,
Dan
Power Director 21-Ultimate
v 21.0.3111.0
XPS-8940, Win-10 64-bit,
Intel Core i9-10900 processor
(10 core, 20M Cache),
32GB DDR4 RAM, 2TB M.2 PCIe NVME SSD, 2TB 7200 RPM SATA HDD,
NVIDIA GeForce RTX 2060 SUPER 8GB GDDR6

Carl312

Senior Contributor Location: Texas, USA Joined: Mar 16, 2010 20:11 Messages: 9090 Offline

Mar 22, 2016 17:41

There are a few places to check for audio.

In every case be sure it is not muted.

On the timeline, be sure the check mark for audio on the left is checked (It is in your image).

On the preview player, be sure the volume is up, and you have selected Real Time Preview. (It there is a cross out on the speaker icon, Real time preview is not checked)

Check your computer's sound for Powerdirector Program, be sure it is active. (May be the Speaker Icon on task bar)

Be sure the video file you are playing has sound (some don't) Your Kitesurfing.wmv does have sound.

Carl312: Windows 10 64-bit 8 GB RAM,AMD Phenom II X4 965 3.4 GHz,ATI Radeon HD 5770 1GB,240GB SSD,two 1TB HDs.

aidy999

Newbie Location: my computer room Joined: Feb 06, 2016 05:30 Messages: 5 Offline

Mar 22, 2016 19:35

Quote: There are a few places to check for audio.

In every case be sure it is not muted.

On the timeline, be sure the check mark for audio on the left is checked (It is in your image).

On the preview player, be sure the volume is up, and you have selected Real Time Preview. (It there is a cross out on the speaker icon, Real time preview is not checked)

Check your computer's sound for Powerdirector Program, be sure it is active. (May be the Speaker Icon on task bar)

Be sure the video file you are playing has sound (some don't) Your Kitesurfing.wmv does have sound.

Thanks your instructions on real time preview worked no need