The folder path you listed indicates that you probably changed the default installation path of PD11. The temp files are supposed to be deleted in 20 days by default with the oldest first. You can check the preferences to see if you unchecked it or if 20 days hasn’t passed yet. You can manually delete them while in PD11.

Quote: The folder path you listed indicates that you probably changed the default installation path of PD11. The temp files are supposed to be deleted in 20 days by default with the oldest first. You can check the preferences to see if you unchecked it or if 20 days hasn’t passed yet. You can manually delete them while in PD11.

I think the software is installed in the default location: "C:\Program Files\CyberLink\PowerDirector11\PDR11.exe"



The .tmp files built up over a few days because I left the software running for several days. I had forgotten it was open with a video file finished processing. What I found odd is where the .tmp files were located. Why are there any temporary files saved in a System folder?



Also, when I try to delete temporary files through PowerDirector's settings, I see nothing listed. However, I still have 43 .tmp files cluttering my Windows\System32\config\systemprofile\AppData\Roaming\CyberLink\RVInfo directory.

PD11 was created 3 years ago before windows 10 came along so there might be some compatibility problems. It is best to wait for a win 10 user to answer your question as to your folder paths and other issues that you might have.

Drive space disappearing into "Documents and settings\UpdatusUser". PowerDirector is just filling this space up with temp files.
I'm using XP and windows 7 and most of my system drive is mostly PowerDirector temp files. My system utility for dealing with rouge files is WinDirStat and I have HexEdit for putting them under the microscope. This problem is a problem with PowerDirector. Not only is this thing eating up peoples drive space but to make it worse, all of the files are hidden and so drive space just disappears leaving no trace of where it has gone. The question is, until someone fixes the problem, can we get the space back by just deleting the lot and how do we get someone to come up with a more permanent solution.

michael David, this is a old thread, you should have started your own new topic.

In windows, any folder with the "temp" name, the files in the folder can be safely deleted. Carl312: Windows 10 64-bit 8 GB RAM,AMD Phenom II X4 965 3.4 GHz,ATI Radeon HD 5770 1GB,240GB SSD,two 1TB HDs.

Quote PD11 was created 3 years ago before windows 10 came along so there might be some compatibility problems. It is best to wait for a win 10 user to answer your question as to your folder paths and other issues that you might have.

Alright, I have since upgraded to PowerDirector 14. PowerDirector 14 is installed on a brand new install of Windows 10 Anniversary Edition. I left PowerDirector 14 running overnight last night, and I woke up this morning to 6.32 GB of .tmp files in C:\Windows\System32\config\systemprofile\AppData\Roaming\CyberLink\RVInfo, which I discovered when I noticed my hard drive space was a bit lower than it should have been.



Why is Cyberlink putting anything in a Windows directory without a cleanup procedure for those files?

Quote

Quote PD11 was created 3 years ago before windows 10 came along so there might be some compatibility problems. It is best to wait for a win 10 user to answer your question as to your folder paths and other issues that you might have.

Alright, I have since upgraded to PowerDirector 14. PowerDirector 14 is installed on a brand new install of Windows 10 Anniversary Edition. I left PowerDirector 14 running overnight last night, and I woke up this morning to 6.32 GB of .tmp files in C:\Windows\System32\config\systemprofile\AppData\Roaming\CyberLink\RVInfo, which I discovered when I noticed my hard drive space was a bit lower than it should have been.



Why is Cyberlink putting anything in a Windows directory without a cleanup procedure for those files?

Old thread.

Powerdirector does have a delete for PD temporary files. Preferences > General > press the Manually Delete button to delete temporary files. Carl312: Windows 10 64-bit 8 GB RAM,AMD Phenom II X4 965 3.4 GHz,ATI Radeon HD 5770 1GB,240GB SSD,two 1TB HDs.

Quote

Quote

Quote PD11 was created 3 years ago before windows 10 came along so there might be some compatibility problems. It is best to wait for a win 10 user to answer your question as to your folder paths and other issues that you might have.

Alright, I have since upgraded to PowerDirector 14. PowerDirector 14 is installed on a brand new install of Windows 10 Anniversary Edition. I left PowerDirector 14 running overnight last night, and I woke up this morning to 6.32 GB of .tmp files in C:\Windows\System32\config\systemprofile\AppData\Roaming\CyberLink\RVInfo, which I discovered when I noticed my hard drive space was a bit lower than it should have been.



Why is Cyberlink putting anything in a Windows directory without a cleanup procedure for those files?

Old thread.

Powerdirector does have a delete for PD temporary files. Preferences > General > press the Manually Delete button to delete temporary files.

And this is my thread, so whether it is old or not, it is still relevant. All that has changed is time. The more things change, the more they stay the same.



That delete function does not delete items from C:\Windows\System32\config\systemprofile\AppData\Roaming\CyberLink\RVInfo; I know because I ran the manually delete prior to checking that directory.