Audio Problem in PD14

Yousefz

Member Joined: Nov 14, 2012 04:14 Messages: 106 Offline

Solved by

Mar 01, 2016 12:35

I suffer from the problem of concealment of the audio in PD14 suddenly as the sound works when the file is in the Media Content and disappears when placed on the Time Line.

I have re-installed the PD14, but still the soynd is mutted and no avail.

Please Help

Dafydd B

Senior Contributor Joined: Aug 26, 2006 08:20 Messages: 11973 Offline

Mar 01, 2016 12:46

Hi Yousefz,
I have a similar issue.
Please can you provide a diagnostic file and a screenshot of the Preview player (showing the audio icon).
See guides, info, Part A , B, E & F.
http://forum.cyberlink.com/forum/posts/list/45453.page
Dafydd

tomasc

Senior Contributor Joined: Aug 25, 2011 12:33 Messages: 6464 Offline

Mar 01, 2016 13:07

Check to see if non real time preview is checked. That would cause media in the library to have audio but not when placed on the timeline.

Yousefz

Member Joined: Nov 14, 2012 04:14 Messages: 106 Offline

Mar 01, 2016 13:24

Hello Dafydd B

Kindly, find attached the snapshop of audio icon & diagnostic file.

Filename	DxDiag.txt	Download
Description
Filesize	28 Kbytes
Downloaded:	613 time(s)


Filename	13.png	Download
Description
Filesize	39 Kbytes
Downloaded:	70 time(s)


Filename	12.png	Download
Description
Filesize	7 Kbytes
Downloaded:	67 time(s)

Yousefz

Member Joined: Nov 14, 2012 04:14 Messages: 106 Offline

Mar 01, 2016 13:25

Hi tomasc

WHere I can find non real time preview ?

Yousefz

Member Joined: Nov 14, 2012 04:14 Messages: 106 Offline

Mar 01, 2016 13:28

Yes, I got it.

Its working now because of non real time preview

Thanks tomasc & Dafydd B

tomasc

Senior Contributor Joined: Aug 25, 2011 12:33 Messages: 6464 Offline

Mar 01, 2016 13:54

Quote: Hi Yousefz,
I have a similar issue.
Dafydd

This forum timed out twice while trying to sign in again to answer the question. Glad that the problem is solved for Yousefz.

Dafydd B - Did checking the Real Time Preview also solve the problem for you. Let us know.

Dafydd B

Senior Contributor Joined: Aug 26, 2006 08:20 Messages: 11973 Offline

Mar 01, 2016 14:54

Thanks tomasc.

How did I miss that? But I didn't set PDR to non-real time. Very strange.
I feel a bit "red faced" at not spotting this one ha ha. thanks again tomasc.
Dafydd