DVD Creation Problem

Jwcat1

Newbie Joined: Jan 14, 2016 10:46 Messages: 12 Offline

Solved by

Mar 01, 2016 12:16

Hello,

I am trying to get a project in PD 13 to play on all DVD players. I used the seemingly default settings and it works fine on my laptop, desk top and my sister's SONY portable player. Not so on her low end players. At 35 seconds into the program, it looks like it loses tracking in analog terms. Tearing and audio loss for around one second. Then later on during the 53 minute program it will show up again at specific timing. I have used the full unedited clip to make another DVD. The timing stays the same, so it is not tied to the video itself.

original video recorded on a Sony camcorder. H.264 AVC, bit rate 21.76 Mbps, 1920-1080, 29.97, High Profile, interlaced, Dolby Digital, stereo.

I originally created disk at:

DVD-Video, 16:9, MPEG-2, HQ Best Quality, Dolby Digital.

Bad at 35 seconds. I produced a video at same values then burned it, same problem.

i have been trying for three days to find a combination that works with no success and have gone brain dead on this issue.

the burner is Samsung Portable DVD Writer SE-218. PD13 have the latest patch. To reiterate the DVD plays fine on most players.

Help! John

tomasc

Senior Contributor Joined: Aug 25, 2011 12:33 Messages: 6464 Offline

Mar 01, 2016 13:21

To make the dvd compatible with more players you need to lower the burn speed so you get a more defined burn. Place the blank dvd into the drive. In the Final outpot window hit the configure drive button and lower than burn speed to say half or less.

Let us know if this disc works in that Sony portable player.

BarryTheCrab

Senior Contributor Location: USA Joined: Nov 06, 2008 22:18 Messages: 6240 Offline

Mar 01, 2016 13:33

Lowering the burn speed, as stated is very helpful and may do it. You can also try a different brand of DVD. A dust-off of the players lens/laser may help. May I ask, are you burning straight from the timeline to DVD, or are you creating a folder or ISO first and THEN later burning either to a DVD (you need disc-burning software to do that). The second method, in my opinion, results in a more cooperative DVD, and is the only way I do my discs. That being said, some players regardless of cost or manufacturer just do not like home-burnt DVD's. I have an expensive Sony which is very fickle, and a cheapo brand that will play just about anything you can stuff in it's tray.

This message was edited 1 time. Last update was at Mar 01. 2016 13:34

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Anonymous

Mar 01, 2016 15:36

Hi, Jwcat1!

This has been a problem that has hung around since home-burn DVD making started. Some entry-level players(basic, "no-frills" models) may happily play a home-burned DVD with no hiccups whatsoever while others are effectively saying "get that nasty thing away from me, buddy!" Personally I've had no problems playing my home-burned DVDs, provided they're on single-layer 4.7GB discs, and for added safety I only use DVD+R discs rather than DVD-R. Frankly, though, the DVD+R and DVD-R difference only added an unnecessary extra layer of complexity to the whole deal. All the solutions thus-far suggested may help your cause, Jwcat1, but a possible extra idea I might suggest is, perhaps the use of an external DVD-rewrite drive, combined with the slower burning speed. I say that because I think I remembered some other thread where a problem arose with a disc burned on the computer's in-built DVD Rewrite Drive(disc burner) that may have been solved with the use of an external drive hooked via USB to the computer. Might be worth looking into that one!

Cheers!

Neil.

Jwcat1

Newbie Joined: Jan 14, 2016 10:46 Messages: 12 Offline

Mar 01, 2016 17:03

Thanks for the ideas, I have tried both - and + disks with the same result. My laptop does not have an internal drive so I use a USB drive. I will reduce the burn speed and see what comes about. Thanks again and I will return with the results.

John

Jwcat1

Newbie Joined: Jan 14, 2016 10:46 Messages: 12 Offline

Mar 01, 2016 17:15

One more thing, I have tried making a video with the file and then created a disk with the same result.

Longedge

Senior Contributor Joined: Apr 28, 2011 15:38 Messages: 1504 Offline

Mar 02, 2016 07:26

I've found from past experience that the safest thing to do is to burn at a minimal speed in fact the slower the better but if as you say you are using an external USB optical drive (presumably USB2) then the chances of errors creeping in are increased. For successful burning the process must be continuous with no pauses. If the drive's cache runs out at any point you'll get a coaster. Having said that, I think I'm right in saying that most burning software monitors the cache throughout and adjusts the speed if necessary to prevent this happening.

I used to duplicate anything up to a couple of thousand discs a month before I retired and I found that despite the fact that we always used good quality media, we did occasionally get a batch of discs that had a high error rate. It pays to use the best media you can (I hardly burn any DVD/CD's now but my preference is for Taiyo Yuden watershield inkjet printable).

Jwcat1

Newbie Joined: Jan 14, 2016 10:46 Messages: 12 Offline

Mar 11, 2016 18:00

Bringing this up to date. Slower burning did not help. Bought a new different brand burner, no help.

I recorded a new piece of video and created a disk on the laptop and on my desk top, using Power2go on both. Both still created the exact tearing on this DVD player.

On my desktop I then used Windows Media DVD burner after converting to WMV format. That created a disk that played.

I have tried twice to create a disk on PD13 using the WMV setting and a dual layer disk. It rendered for hours then I got an error, twice.

For now I am hoping to ignore the glitch on this one brand of player, but I need a long term solution as we have another teaching session to edit and burn.

As a last resort I may have to buy a MacBook and go with their software. Not having any luck with PD13 burned out after many days and sleepless nights.

tomasc

Senior Contributor Joined: Aug 25, 2011 12:33 Messages: 6464 Offline

Mar 11, 2016 21:15

Quote: On my desktop I then used Windows Media DVD burner after converting to WMV format. That created a disk that played.

I have tried twice to create a disk on PD13 using the WMV setting and a dual layer disk. It rendered for hours then I got an error, twice.

For now I am hoping to ignore the glitch on this one brand of player, but I need a long term solution as we have another teaching session to edit and burn.

If it is taking hours to render then the pc is underpowered. Try this: Go to Preferences/Hardware acceleration/ and uncheck hardware decoding. In the Final Output window make sure hardware encoding is not checked.

You can also try a 4.7GB dvd using smartfit.

Let us know if the created dvd works.

CS2014

Senior Contributor Location: USA-Eastern Time Zone Joined: Sep 16, 2014 16:44 Messages: 629 Offline

Mar 11, 2016 23:19

After a brief look through this thread, I do not see what sort of hardware configuration you have. A dxdiag would help us understand what it is you have that you are using for editing and creating/burning this DVD.

Maybe you could share with us a dxdiag file - Part B here
http://forum.cyberlink.com/forum/posts/list/45453.page

CS PD13 Ultimate - Build 3516, WIN 8.1, 64 Bit, 16G RAM, Intel Core i5 4460, CPU @ 3.2GHz, NVIDIA GeForce GT720, Graphics Memory(total avail.)-4093MB
LG WH14NS40 Blu-Ray Drive

Carl312

Senior Contributor Location: Texas, USA Joined: Mar 16, 2010 20:11 Messages: 9090 Offline

Mar 11, 2016 23:56

Quote: Bringing this up to date. Slower burning did not help. Bought a new different brand burner, no help.

I recorded a new piece of video and created a disk on the laptop and on my desk top, using Power2go on both. Both still created the exact tearing on this DVD player.

On my desktop I then used Windows Media DVD burner after converting to WMV format. That created a disk that played.

I have tried twice to create a disk on PD13 using the WMV setting and a dual layer disk. It rendered for hours then I got an error, twice.

For now I am hoping to ignore the glitch on this one brand of player, but I need a long term solution as we have another teaching session to edit and burn.

As a last resort I may have to buy a MacBook and go with their software. Not having any luck with PD13 burned out after many days and sleepless nights.

One more thing you can try. Because your original video is 1920x1080 it has to be rendered to 720x480/576 NTSC/PAL to fit the DVD standard.

Try producing a MPEG-2 720x480/576 NTSC/PAL video then use that video for burning a DVD. If you use the Folder Option and uncheck Burn Disk, you can the burn the actual disk with disk burning software.

Windows can burn a DVD as can many Free Burning Softwares and Commercial softwares.

480 is if you are in a NTSC country. 576 if in a PAL country. Carl312: Windows 10 64-bit 8 GB RAM,AMD Phenom II X4 965 3.4 GHz,ATI Radeon HD 5770 1GB,240GB SSD,two 1TB HDs.

Jwcat1

Newbie Joined: Jan 14, 2016 10:46 Messages: 12 Offline

Mar 12, 2016 08:25

My laptop is indeed underpowered. My desktop is 5 or 6 years old but was a good game player at the time. I have not installed PD13 on it but I will. I will produce a MPEG-2 720x480 video and try again.

Can anyone recommend a good primer on creating a high quality DVD from camera through burning with PD13? For the next disk, thanks.

John

Carl312

Senior Contributor Location: Texas, USA Joined: Mar 16, 2010 20:11 Messages: 9090 Offline

Mar 12, 2016 09:01

Quote: My laptop is indeed underpowered. My desktop is 5 or 6 years old but was a good game player at the time. I have not installed PD13 on it but I will. I will produce a MPEG-2 720x480 video and try again.

Can anyone recommend a good primer on creating a high quality DVD from camera through burning with PD13? For the next disk, thanks.

John

If you have not see the PDToots Tutorials, here is a list of the tutorials.

http://forum.cyberlink.com/forum/posts/list/41501.page

For disk making scroll down the page to "Discs & Menus".

On Youtube there are several Tutorials on Making Disks with several versions of Powerdirector. Carl312: Windows 10 64-bit 8 GB RAM,AMD Phenom II X4 965 3.4 GHz,ATI Radeon HD 5770 1GB,240GB SSD,two 1TB HDs.