PD14 crashing

grandnational1

Newbie Joined: Mar 31, 2014 11:38 Messages: 4 Offline

Solved by

Feb 17, 2016 10:16

I can't really do anything with PD14 as it constantly crashes.

In PD 13, I stopped the GeForce experience service and processes and that allowed me to work with it.

In PD 14, even with these stopped, it just constantly crashes.

For example, I have an existing project which I created in 13 a while ago, I open it, it places the clips on the timeline and then immediately crashes. At one point I was able to do some changes and save it.... and because I did that, 13 won't open it any more because it was saved by a newer version; 14.

Any suggestions?

PepsiMan

Senior Contributor Location: Clarksville, TN Joined: Dec 29, 2010 01:20 Messages: 1054 Offline

Feb 17, 2016 12:50

welcome to the forum.

uninstall GeForce Experience and or ShadowPlay.

if you've been working on your project for a very long time, depending on the settings you've set,

PD will save your work automatically to ->

user(you)\ AppData\ Roaming\ CyberLink\ PowerDirector\ version(13)\ AutoSave

also look in user(you)\ MyDocuments\ CyberLink\ PowerDirector\ version(13)\ AutoSave

make sure to use PD13 to open, if not it is your own fault!

happy happy joy joy

PepsiMan

'garbage in garbage out'


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This message was edited 1 time. Last update was at Feb 17. 2016 12:51

'no bridge too far'

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grandnational1

Newbie Joined: Mar 31, 2014 11:38 Messages: 4 Offline

Feb 17, 2016 22:25

Pepsiman.

As I understand it, you're instructing me to use PD13 and get a saved previous version of the Project so I can at least open it.

Thank you

I'm not sure how uninstalling GeForce Experience would make a difference if the services and processes for it are stopped though.

To test my theory, I stopped everything which was called Nvidia except for the "Nvidia Settings" and now PD14 is fine.

I don't think Shadowplay is a factor in mny case, since I understand it needs a 600 or 700 series card and I have two 550s.

Thank you again.

PepsiMan

Senior Contributor Location: Clarksville, TN Joined: Dec 29, 2010 01:20 Messages: 1054 Offline

Feb 17, 2016 22:43

u r welcome.

happy happy joy joy

PepsiMan

'garbage in garbage out' 'no bridge too far'

Yashica Electro 8 LD-6 Super 8mm
Asrock TaiChi X470, AMD R7 2700X, W7P 64, MSI GTX1060 6GB, Corsair 16GB/RAM
Dell XPS L702X i7-2860QM, W7P / W10P 64, Intel HD3000/nVidia GT 550M 1GB, Micron 16GB/RAM
Samsung Galaxy Note3/NX1