PDR.EXE not work

Luis Sunol

Newbie Joined: Feb 10, 2014 06:52 Messages: 9 Offline

Solved by

Dec 31, 2015 09:23

Dear Sirs,

I have the Power Director Ultra v.14 updated . Windows 7 to date and working properly .

Since a few days ago and with the same programs whenever I open some editing , the program automatically closes and a window appears warning that says:
PDR.EXE stopped working .

I uninstalled and reinstalled the whole program three times and still does. Usually with new edit files .
They can give me some help ?
Happy New Year

Filename	CrashRpt.xml	Download
Description
Filesize	2 Kbytes
Downloaded:	187 time(s)

Filename	MiniDump.dmp	Download
Description
Filesize	349 Kbytes
Downloaded:	193 time(s)

Dafydd B

Senior Contributor Joined: Aug 26, 2006 08:20 Messages: 11973 Offline

Dec 31, 2015 13:28

Please provide for members to assist you:
1. a diagnostic file.
2. Version data
3. Screenshot of your Edit Workspace and the error message.
See guides part A, B, E & F info.
Link: http://forum.cyberlink.com/forum/posts/list/45453.page

You may like to contact CyberLink support: http://www.cyberlink.com/support/index.html

This message was edited 1 time. Last update was at Dec 31. 2015 13:28

Luis Sunol

Newbie Joined: Feb 10, 2014 06:52 Messages: 9 Offline

Dec 31, 2015 13:36

Thank you very much for your help.
I follow your instructions.
Happy new year

mbv35

Newbie Joined: Mar 04, 2016 17:35 Messages: 1 Offline

Mar 04, 2016 17:42

Hi Luis,

I have same problem. Did you solve it out?

Let me know, please.

stevek

Senior Contributor Location: Houston, Texas USA Joined: Jan 25, 2011 12:18 Messages: 4663 Offline

Mar 04, 2016 18:05

Quote: Hi Luis,

I have same problem. Did you solve it out?

Let me know, please.

Windows updated W7 at the beginning of Feb. It crashed several other programs. Did you update your computer lately. I haven't heard of anyone else having a problem with PD 14. It affected mostly Corel programs. I'm not saying that the updates were the problem.

No one has reported a problem with Cyberlink's software yet so no one had developed a fix.

Contact Cyberlink's Technical support

Also please provide the information Dafydd asked for above

This message was edited 1 time. Last update was at Mar 04. 2016 18:06

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