Description sounds like a known issue published several times on the forum. Sounds like you probably have a Nvidia card and used GPU encoding with a current driver. Until CL/Nvidia resolve, workaround is to use CPU encoding.

Try it and see if it corrects you audio only issue.

Jeff

Jeff,

Your reference to this being related to Nvidia helped me find one of the old post on this topic.

http://forum.cyberlink.com/forum/posts/list/45534.page#235081

The movie that originally didn't work was 50 minutes long. I just tested the hardware/cpu encoding theory by rendering a 25 second clip using hardware and another using software encoding. I was surprised when PD13 recognized both files. I guess this issue is also dependent on the size of the file since the 50 minute movie encoded by hardware failed but the 25 second movie was fine.

Thanks for your assistance. This also explains why my rendering times have doubled. I was about to drop PD.

Robert

Quote: I guess this issue is also dependent on the size of the file since the 50 minute movie encoded by hardware failed but the 25 second movie was fine.

Does not sound correct based on my experience. The audio only issue was very profile dependant, you sure you didn't change profile. A list of a few of the more common issues observed was here: http://forum.cyberlink.com/forum/posts/list/45534.page#235333

Jeff

Yes I'm certain that each file used different encoding.

The recommendation to revert to the 347.88 nvidia driver had a huge affect on the performance of PD13. I just switched to the older drive and everything is alot faster (loading files to the library, SVRT, moving to the produce screen, rendering, everything). I may actually remain a PD customer. By the way, I have a I7-3770, a Geforce GT 620 and running Windows 10.

Robert