Quicksync option grayed out.

MarkJohnson

Newbie Joined: Nov 25, 2008 00:01 Messages: 11 Offline

Solved by

Nov 19, 2015 01:42

After editing my video in PD14 and then go to produce it with h.264 (MP4) the quicksync option is disabled.

This is a fresh install of win7 HP x64 with latest drivers for motherboard (H81M-S1 rev. 2.1) and i3-4370 cpu (HD 4600) with 16GB RAM.

Do I need to enable something in PD14 first?

Search didn't give me any good results.

Thanks for any help

-=Mark=- CyberLink Media Suite 11 Ultra - Windows 7 Home Premium

GigaByte Z97MX-Gaming 5 - E3-1265L v3 - 8GB RAM - EVGA GTX-960 4GB

Dafydd B

Senior Contributor Joined: Aug 26, 2006 08:20 Messages: 11973 Offline

Nov 19, 2015 04:34

"After editing my video in PD14 and then go to produce it with h.264 (MP4) the quicksync option is disabled. "
Quicksync?
Is it SVRT you're referring to?
Please provide a screenshot of what you're looking at.
Dafydd

MarkJohnson

Newbie Joined: Nov 25, 2008 00:01 Messages: 11 Offline

Nov 19, 2015 13:12

Here is a picture of my screen.

Quicksync picture

CyberLink Media Suite 11 Ultra - Windows 7 Home Premium

GigaByte Z97MX-Gaming 5 - E3-1265L v3 - 8GB RAM - EVGA GTX-960 4GB

JL_JL

Senior Contributor Location: Arizona, USA Joined: Oct 01, 2006 20:01 Messages: 6091 Offline

Nov 19, 2015 13:38

Quicksync not supported for H.265 for your Intel GPU. Switch to H.264 and it should be active.

Jeff

This message was edited 1 time. Last update was at Nov 19. 2015 13:38

MarkJohnson

Newbie Joined: Nov 25, 2008 00:01 Messages: 11 Offline

Nov 19, 2015 13:53

I just found that out. After realizing I posted h.264 by mistake in my first post. I then went to the h.264 tab and I was able to select mp4 the quicksync was available now.

It is sure nice to go from over 2hours to process the 43 minute video to about 7 minute!!!

Thank you for your help

-=Mark=- CyberLink Media Suite 11 Ultra - Windows 7 Home Premium

GigaByte Z97MX-Gaming 5 - E3-1265L v3 - 8GB RAM - EVGA GTX-960 4GB

tomasc

Senior Contributor Joined: Aug 25, 2011 12:33 Messages: 6464 Offline

Nov 19, 2015 13:56

Not sure if there is h.265 encoding support in the new Intel QS drivers. This link state that there is h.265 decoding support as of April, 2015: http://www.anandtech.com/show/9152/futureproofing-htpcs-for-the-4k-era-hdmi-hdcp-and-hevc .

optodata

Senior Contributor Location: California, USA Joined: Sep 16, 2011 16:04 Messages: 8630 Offline

Nov 19, 2015 17:27

Wow, thanks for the excellent article, tomasc!

I think the part that matters most to us here is the part about software needing to be able to access the relevant GPU hardware/hybrid features to get the full benefit of what's available.

I have two PCs with supported Intel HD graphics chips (a 4600 and 5000) but PD doesn't yet support HEVC on them

This message was edited 1 time. Last update was at Nov 19. 2015 17:28