Power Media Player Bundle (Android) crashes on Nexus 7 (2013) (Android 6.0)

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AlexK12

Newbie Joined: Feb 18, 2015 11:25 Messages: 5 Offline

Solved by

Oct 22, 2015 09:16

The Power Media Player Bundle (companion app by CyberLink for PowerDVD 15 to watch movies from computer on the tablet) always immediately crashes when I click on "Videos" on Android 6.0 on my ASUS/Google Nexus 7 (2013) (Wi-Fi only model). So this Android app is unusable for me.

I tried it on a Samsung Galaxy S4 mini smartphone and the app worked well there (CyanogenMod Android 5.1), I suppose the problem lies within new Android 6.0 version on Nexus 7.

This message was edited 1 time. Last update was at Oct 22. 2015 09:17

Hicham_B

Senior Contributor Joined: Jun 09, 2015 04:02 Messages: 1347 Offline

Oct 23, 2015 04:05

Hello AlexK12,

Please contact directly our support team for this purpose.

We offer a free support both via email and phone.

Support

Greetings

Hicham Technical support:
EN: https://www.cyberlink.com/support/contact-support.jsp
DE: https://de.cyberlink.com/support/contact-support.jsp
FR: https://fr.cyberlink.com/support/contact-support.jsp
ES: https://es.cyberlink.com/support/contact-support.jsp

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