Just stopped working

Kingsnorthlobotomy

Newbie Location: London Joined: Apr 06, 2011 17:46 Messages: 27 Offline

Solved by

Oct 11, 2015 15:18

I watch movies pretty much every day on my computer. Then, just out of the blue, the bluray player stopped working.

I am pretty sure I haven't changed anything. But PowerDVD doesn't play movies anymore.

I re-ran bluray advisor and it told me that my AMD graphics card was not suitable for bluray play back. I have reinstalled the drivers for that, The Lg bluray drive and powerDVD 13, But it has not made any change.

The drive still acknowelleges the discs through file explorer and I can get the discs to play via winDVD. But not in power dvd.

Does anyone know where I am going wrong?

Filename	kingsnorthlobotomyDxDiag.txt	Download
Description	dxdiag
Filesize	105 Kbytes
Downloaded:	250 time(s)


Filename	fail.JPG	Download
Description	screengrab 1
Filesize	455 Kbytes
Downloaded:	80 time(s)

Carl312

Senior Contributor Location: Texas, USA Joined: Mar 16, 2010 20:11 Messages: 9090 Offline

Oct 11, 2015 16:56

I looked up the latest AMD HD Graphics driver for your AMD Radeon HD 7700 Series.

It looks like you made the mistake of installing the latest Beta driver. You should only install the WHQL driver, Beta drivers are for people that are willing to test the future driver, it has not passed all the tests to be an official driver.

Go back to the AMD drivers site and install the WHQL version.

This message was edited 2 times. Last update was at Oct 12. 2015 09:11

Carl312: Windows 10 64-bit 8 GB RAM,AMD Phenom II X4 965 3.4 GHz,ATI Radeon HD 5770 1GB,240GB SSD,two 1TB HDs.

Kingsnorthlobotomy

Newbie Location: London Joined: Apr 06, 2011 17:46 Messages: 27 Offline

Oct 11, 2015 17:58

You are a star. Thank you.

Dafydd B

Senior Contributor Joined: Aug 26, 2006 08:20 Messages: 11973 Offline

Oct 12, 2015 06:06

Moving this thread to the right forum/PowerDVD.
Dafydd