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PD 13 Ultimate Project Freezes
Dutchman1892 [Avatar]
Newbie Joined: Jan 22, 2015 20:42 Messages: 4 Offline
[Post New] Oct 09, 2015 06:03
My son has a videography business (weddings & virtual house tours) and I'm trying to help with with this problem:

His project will freeze without warning and then the .psd file is gone...totally gone from his computer.

Has anyone else experienced this? Is the file actually preserved somewhere, somehow?

He does auto-save his work every few minutes, but this is of little help if the entire project file (.psd) is gone.

He has also learned to do "Save As" every so often to create new .psd file as a backup.

But is there a fix for this?

Thanx!
Anja the Dane
Contributor Location: Denmark (North of Copenhagen) Joined: Mar 03, 2011 15:02 Messages: 347 Offline
[Post New] Oct 09, 2015 08:39
In Preferences/Project you should be able to see where the Auto-saved Projects will be saved - ofcause it will only be saved if ther is a ckeck mark in the Auto-save check box.
Have you tried to search for the folder ...\PowerDirector\AutoSave\

I think the deafult is:
C:\Users\"yourPC"\AppData\Roaming\CyberLink\PowerDirector\13.0\AutoSave

You're only able to see this folder if you set up your Explorer to show System- or Hidden files.

PDR 14.0.4207.0 / Windows 10 64-bit / Asus / Intel i7-4790 3.60 GHz / 16GB RAM / NVIDIA GeForce GTX 970 / DirectX 12
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