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Anyone with Director Suite Live missing the new PowerDirector effect packs?
moisesmcardona [Avatar]
Senior Member Joined: Oct 23, 2012 11:48 Messages: 167 Offline
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Hi everyone,

As most of you know, I use PD Live Subscription. When I installed PD13 it installed all of the promissed effect packs. However, now that PD14 is released with several new plugins and effects, those new plugins and effects aren't available with PD14. With PD13 I had to download a package called "PowerDirector Content Pack Essential" and "PowerDirector Content Pack Premium". With the PowerDirector 14 release, neither of those received an update so I'm stuck with PowerDirector 13 effects. I am particularly looking for the Adorage I and VitaScene plugins which should be available for download but it isn't.

Any of you missing plugins or effects? Main Machine: Jetway NF9G-QM77, Intel i7-3610QM, Nvidia Geforce GTX 1060 3GB, 128gb SSD, Windows 10 Pro
Secondary Machine: Lenovo Y510p, Intel i7-4700MQ 2.4Ghz, 2x nVidia GT750M, 500GB SSHD, Windows 10 Education
visit http://moisescardona.video
Lanthalas [Avatar]
Newbie Joined: Sep 25, 2014 17:53 Messages: 12 Offline
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Hi, I don't know if you fixed your problem, but i have exactly the same... I installed director suite live and can't find vitascene and adorage I

If you have informations thanks to tell how you fixed

regards
moisesmcardona [Avatar]
Senior Member Joined: Oct 23, 2012 11:48 Messages: 167 Offline
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I do have adorage, but vitascene is not available :'( Main Machine: Jetway NF9G-QM77, Intel i7-3610QM, Nvidia Geforce GTX 1060 3GB, 128gb SSD, Windows 10 Pro
Secondary Machine: Lenovo Y510p, Intel i7-4700MQ 2.4Ghz, 2x nVidia GT750M, 500GB SSHD, Windows 10 Education
visit http://moisescardona.video
Lanthalas [Avatar]
Newbie Joined: Sep 25, 2014 17:53 Messages: 12 Offline
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And how did you get adorage I??



Thanks
moisesmcardona [Avatar]
Senior Member Joined: Oct 23, 2012 11:48 Messages: 167 Offline
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I had it. I believe it was because Power director 13 came with it so it was kept during the upgrade to Power director 14 Main Machine: Jetway NF9G-QM77, Intel i7-3610QM, Nvidia Geforce GTX 1060 3GB, 128gb SSD, Windows 10 Pro
Secondary Machine: Lenovo Y510p, Intel i7-4700MQ 2.4Ghz, 2x nVidia GT750M, 500GB SSHD, Windows 10 Education
visit http://moisescardona.video
BarryTheCrab
Senior Contributor Location: USA Joined: Nov 06, 2008 22:18 Messages: 6240 Offline
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I have Adorage from previous version, plus what I purchased from Prodad. Volumes 13, 8 and 9.
There is no sign of Vitascene.
My download of PowerDirector 14 may have been different as it was gratis so may have not included all elements available to the public. I'll be watching this to see where it goes and if it's worth buying. HP Envy Phoenix/4thGen i7-4770(4@3.4GHz~turbo>3.9)
Nvidia GTX 960(4GB)/16GB DDR3/
Canon Vixia HV30/HF-M40/HF-M41/HF-G20/Olympus E-PL5.
Tape capture using 6 VCR, TBC-1000, Elite BVP4+, Sony D8 camcorder with TBC.
https://www.facebook.com/BarryAFTT
Lanthalas [Avatar]
Newbie Joined: Sep 25, 2014 17:53 Messages: 12 Offline
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I subscribed to PD Live, may be there's diffecrences with perpetual version.

Anyway, on Cyberlink web site, the live version, as the perpetual, offers new blue element (I've got them all), Adorage 1 and 13 (I only avec 13 package), prodad vitascene (I can find it), and some packs (wedding and traverl 2 are missing).....

I asked the support, i'll let you know.



Thaznks for help
Rene [Avatar]
Newbie Joined: Jan 02, 2015 18:26 Messages: 3 Offline
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Hi, did you hear anything from support?
I have a Director Suite Live subscription (since 14 months) and never received adorage 1 and vitascene...
BarryTheCrab
Senior Contributor Location: USA Joined: Nov 06, 2008 22:18 Messages: 6240 Offline
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Welcome to the Forum.
I never pursued it, actually. I have 14Live now and never saw anything for Vitascene. If it's in your deal, in print, and you don't have it then support is the way to go. We are not official Cyberlink support. HP Envy Phoenix/4thGen i7-4770(4@3.4GHz~turbo>3.9)
Nvidia GTX 960(4GB)/16GB DDR3/
Canon Vixia HV30/HF-M40/HF-M41/HF-G20/Olympus E-PL5.
Tape capture using 6 VCR, TBC-1000, Elite BVP4+, Sony D8 camcorder with TBC.
https://www.facebook.com/BarryAFTT
Lanthalas [Avatar]
Newbie Joined: Sep 25, 2014 17:53 Messages: 12 Offline
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Hello,

Yes I finally have them and some other missing packs.

It took one month claiming to support, multiple mail .... Each time an other people of the support that doesn't even read the prévious mail and give a bad solution. Finally I successfully received links to download adorage 1 and vitascene, plus several missing pack. It's learly a problem in the installation package, the product are just not included !!

It's a shame cyberlink doesn't deliver the product indicated in the offer, and support is really poor.... I don't know if i did the good choice with cyberlink.... anyway in one year it'll be over if i'm not happy with that.

Hope you'll succeed too
BarryTheCrab
Senior Contributor Location: USA Joined: Nov 06, 2008 22:18 Messages: 6240 Offline
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Lanthalas,
do you recall originally getting multiple links for the Suite? I can't recall if the Live Suite had several or just one, maybe you missed one at initial download. The point is past anyway, it's too bad you had to work so hard to get the software. HP Envy Phoenix/4thGen i7-4770(4@3.4GHz~turbo>3.9)
Nvidia GTX 960(4GB)/16GB DDR3/
Canon Vixia HV30/HF-M40/HF-M41/HF-G20/Olympus E-PL5.
Tape capture using 6 VCR, TBC-1000, Elite BVP4+, Sony D8 camcorder with TBC.
https://www.facebook.com/BarryAFTT
moisesmcardona [Avatar]
Senior Member Joined: Oct 23, 2012 11:48 Messages: 167 Offline
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I'm contacting them again. They told me back in September when the product got released that the Live version did not include Adorage 1 and VitaScene, something weird because in the comparison page of the different PowerDirector products it tells you it comes bundled. Main Machine: Jetway NF9G-QM77, Intel i7-3610QM, Nvidia Geforce GTX 1060 3GB, 128gb SSD, Windows 10 Pro
Secondary Machine: Lenovo Y510p, Intel i7-4700MQ 2.4Ghz, 2x nVidia GT750M, 500GB SSHD, Windows 10 Education
visit http://moisescardona.video
Lanthalas [Avatar]
Newbie Joined: Sep 25, 2014 17:53 Messages: 12 Offline
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Barry, When I baught director suite live, i downloaded cyberlink application manager. I was able to instal all director suite product separatly. Powerdirector installed on his own with all packages. Except thoses missing....no way to start adorage installation alone, powerdirector instal it.
Richmond Dan
Senior Contributor Location: Richmond, VA Joined: Aug 07, 2014 17:17 Messages: 673 Offline
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Just for information, here are the downloads I received when I purchased PD14 upgrade (not the live version) on Dec. 12, 2015.



(Sorry it is such a small image. Just enlarge it to read the list.)
[Thumb - PD14 order confirmation.png]
 Filename
PD14 order confirmation.png
[Disk]
 Description
PD14 order confirmation
 Filesize
189 Kbytes
 Downloaded:
76 time(s)

This message was edited 2 times. Last update was at Feb 15. 2016 14:34

Regards,
Dan
Power Director 21-Ultimate
v 21.0.3111.0
XPS-8940, Win-10 64-bit,
Intel Core i9-10900 processor
(10 core, 20M Cache),
32GB DDR4 RAM, 2TB M.2 PCIe NVME SSD, 2TB 7200 RPM SATA HDD,
NVIDIA GeForce RTX 2060 SUPER 8GB GDDR6
Lanthalas [Avatar]
Newbie Joined: Sep 25, 2014 17:53 Messages: 12 Offline
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Thanks for information. Live version is quite différente. I only have one link for powerdirector.
BarryTheCrab
Senior Contributor Location: USA Joined: Nov 06, 2008 22:18 Messages: 6240 Offline
[Post New]
You're right, now that you mention it, it was/is a manager. I like it, actually. HP Envy Phoenix/4thGen i7-4770(4@3.4GHz~turbo>3.9)
Nvidia GTX 960(4GB)/16GB DDR3/
Canon Vixia HV30/HF-M40/HF-M41/HF-G20/Olympus E-PL5.
Tape capture using 6 VCR, TBC-1000, Elite BVP4+, Sony D8 camcorder with TBC.
https://www.facebook.com/BarryAFTT
moisesmcardona [Avatar]
Senior Member Joined: Oct 23, 2012 11:48 Messages: 167 Offline
[Post New]
Cyberlink Support still hasn't replied to my ticket... Main Machine: Jetway NF9G-QM77, Intel i7-3610QM, Nvidia Geforce GTX 1060 3GB, 128gb SSD, Windows 10 Pro
Secondary Machine: Lenovo Y510p, Intel i7-4700MQ 2.4Ghz, 2x nVidia GT750M, 500GB SSHD, Windows 10 Education
visit http://moisescardona.video
moisesmcardona [Avatar]
Senior Member Joined: Oct 23, 2012 11:48 Messages: 167 Offline
[Post New]
well, I received a response that Adorage 1 and VitaScene should be available in the Application Manager, but we know that is not the case. They went to the troubleshooting we all know, to download the Application Manager and install it, thing that is already done in my PC and it is updated to the latest version from the auto-update it does. So I have replied back, hoping I receive both products. The fact is, they have it marked in the Product Comparison page, which I believe we should get the product since it tell us both products are available in the Live version of PowerDirector. Main Machine: Jetway NF9G-QM77, Intel i7-3610QM, Nvidia Geforce GTX 1060 3GB, 128gb SSD, Windows 10 Pro
Secondary Machine: Lenovo Y510p, Intel i7-4700MQ 2.4Ghz, 2x nVidia GT750M, 500GB SSHD, Windows 10 Education
visit http://moisescardona.video
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