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PowerDVD 7.3 and Bose Companion Speakers on Vista Ultimate 64-bit
Carl [Avatar]
Newbie Joined: Nov 20, 2008 10:36 Messages: 5 Offline
[Post New] Nov 20, 2008 10:51
I just got a new computer (Vista Ultimate 64-bit) and everything was fine until I installed Bose Companion 5 speakers (these hook up via USB). The speakers work fine with all other software, as far as I can tell, but PowerDVD crashes whenever it is opened, now that I have installed these speakers. Sometimes it will open, but when I try to play a DVD, it crashes. I can't even get PowerDVD to begin to start up the DVD drive as long as my Bose speakers are the sound Default Device.

My workaround:

1. Go to Control Panel: Speakers and set any other speakers as Default Device
2. Open PowerDVD and get a DVD playing (no sound at this point)
3. Go to Control Panel: Speakers and set Bose USB Audio as Default Device (still no sound at this point, though the DVD is playing)
4. Go to Configuration on the PowerDVD, Audio, and then change the Speaker Environment to any other environment (# of speakers). Now audio plays on PowerDVD.

If I close PowerDVD and re-open it, I need to start with the same workaround as noted above to get things going.

Now, I have a workaround that isn't the end of the world, but isn't there a way for PowerDVD to just recognize and play with the Bose Companion speakers as the Default Device from the beginning, without this workaround?

Any help appreciated.
Carl [Avatar]
Newbie Joined: Nov 20, 2008 10:36 Messages: 5 Offline
[Post New] Nov 20, 2008 20:39
I'm going to go ahead and note that the issue has been solved. I tried to put in a Blu-Ray disc (can't play it as I just learned I don't have an HDCP-compliant monitor), but it caused PowerDVD to download a very, very large (86.2MB) and now the software works (using the Bose speakers) without a problem. The update didn't come up until I attempted to play a Blu-Ray disc, and I guess maybe it never would have if I didn't have a new Blu-Ray drive and tried to operate it, but a computer problem is solved.
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