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I have 2 problems
mallolollo [Avatar]
Newbie Joined: Mar 18, 2012 14:20 Messages: 3 Offline
[Post New]
I have two problems, the first is that the cinema mode does not work in Windows 8.1, I do not know what happened but when I click on the icon in the top right "cinema mode" looks like it is going to start, and then exits to the desktop. So later on I can not start powerdvd from the desktop icon that leads to the file PDVDLP.exe but I have to create a new shortcut directly to the file PowerDVD.exe.

The second problem is that the file clmediaparsersb.exe continued for over three hours using 70% of my cpu and I do not know how to stop this thing, it seems that is indexing my files but as I said it is already three hours that goes on like this occupying the CPU and also the hard disk

I hope I explained myself but my native language is Italian so I used google translator to help me a little... foot-in-mouthembarassedlaughing
Hicham_B [Avatar]
Senior Contributor Joined: Jun 09, 2015 04:02 Messages: 1347 Offline
[Post New]
Hi,

you may contact our Support Team:

http://Support.cyberlink.com

best regards -CLN Team Technical support:
EN: https://www.cyberlink.com/support/contact-support.jsp
DE: https://de.cyberlink.com/support/contact-support.jsp
FR: https://fr.cyberlink.com/support/contact-support.jsp
ES: https://es.cyberlink.com/support/contact-support.jsp
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