Check the settings, see image. AMD-FX 8350 / 8GB DDR3
SSD SUV400S37240G / 2-HD WD 1TB
AMD Radeon R9 270 / AOC M2470SWD
Windows 7-64 / PD16 Ultimate

Hi toastamahogey -

PlaySound's suggestion is the first thing I'd have suggested too. Without that option checked, PDR will default to 1920x1080 (whatever the resolution of your video). In Preferences, what do you have your image settings at? JPEG? PNG? BMP? .GIF?

That said, even without that item checked, I cannot replicate your observation here. It's a genuine freeze frame with no shrinking or glitch.

Do you get any different result when you split the video, take a snapshot & insert it manually? You shouldn't - just checking.

Cheers - Tony
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Which option needs to be checked? I must have missed that.

The resoultion of the 'snapshot' against the input video and the resulting production file to not match.

I agree - freeze frame should be glitch free. And i Did try to split, snapshot and instert manually.

Here's a video of the problem:

http://youtu.be/Aaa5dgXCeAc

here are my settings

sorry guys im new to the foums i didnt know how to download a posted image from a message.. so yes, I've had that checked off...

Oh - so it's from screen capture software. That may be the issue.

From the video you posted, it looks like the settings on your capture software aren't set to a 16:9 capture window. I can't explain why the snapshot has black bars on each side.

When making tutorials, my workflow is typically:

1. Set Camtasia Studio to record a 1280x720 window


2. Do the screen capture


3. In editing, add freeze frames where needed


4. Produce to 1280x720

I don't recall EVER getting a snapshot with black surrounds unless that's recorded in the capture.

Your settings in Preferences are just fine

Cheers - Tony
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Tony thanks.. I've been using snagit so I'll be sure to adjust my source resolution and give it another shot.

Thanks!!

No problems -

Using the settings I posted above, here's what I get - https://youtu.be/ULdCQIoazCg

Cheers - Tony
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Lovely! I will try to create the same

UGH just a slight blurring and my source resolution doesn't look so good.

http://youtu.be/Fi8MRDkjpyY

I probably need to drop my screen resolution so the 1280X720 capture region looks clearer.. buy the freezes DID have a detectable blur ..