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SOLVED no audio after creating project to blu-ray (..and missing audio when reopening a project)
roarb [Avatar]
Newbie Location: Norway Joined: Jun 16, 2015 03:08 Messages: 38 Offline
[Post New] Jun 16, 2015 06:36
Hi! I am new here, and I have searched a lot around for topics like NO audio after production, no audio on disc, etc, I but didn't find what I was looking for. I have a Toshiba laptop from 2014 with 16Gb RAM, SSD and a core intel 7. I save my projects on an external usb3.0 HDD and I believe that works well enough.

Problems I seek to find an answer to:

I have done a two song video production from a concert with four cameraes and external sound recorded in 48k/16-bit .wav - 1,9gb big - 1536kbps). The whole show was recorded with cooperation with the band so a full show blu-ray is in the planning. The two song thing worked fine by doing a .mp4 file and uploaded it to YouTube. If You should be interested in Bruce Springsteen music, you can check out this Norwegian tribute band for the actual video: https://youtu.be/hin1FUt6jLY

First kind of problem is that every time after closing the project, and when I open the project again the audio file is missing in the projects timeline. So I go into the multicam designer as I use, and load it again and I am using the sync function there.
1.Why is the audio file missing?

I tried to burn this project to a blu-ray, I choosed dolby digital and mp4 with 1920x1080p/50 frames.

2. No audio on disc

3. I also wonder why Power Director downscale the audio bitrate to 256 from 1536, I can see that in the image file produced, even if there is no audio working.

On the final blu-ray it was no audio at all. I did it twice and checked everything that I could. Any suggestions on these two things, and should I go for LPCM audio?

Thanks in advance for suggestions!

Best, roarb

This message was edited 4 times. Last update was at Jun 28. 2015 12:54

Windows 10 Home • Power Director 16 Ultimate
Toshiba Satellite P50T-B-10W • Intel Core i7-4710HQ processor • AMD Radeon R9 M265X, 2 GB • 16 GB RAM • SSD with external HDD USB 3.0
• GPU RAM 2 GB • External monitor Dell 27"
roarb [Avatar]
Newbie Location: Norway Joined: Jun 16, 2015 03:08 Messages: 38 Offline
[Post New] Jun 18, 2015 05:23
An update from me on this problems:
Instead of using the external audio source wav 48Khz 16bit (1536 kpbs) as mentioned above, I now for a test used audio from one of the cameraes. What happened was that audio stayed in the timeline/Project after closing and the opening again. I burned avchd file on a dvd, and it was audio on the disc when I played it back.

This lead me to think that PD 13 Ultimate can't handle my external audio source as it is, so I ask why and what can I try to do next. The external audio is so good, so there is not a question not using that, but maybe I have to convert it, downscale it or something like that?

This message was edited 1 time. Last update was at Jun 18. 2015 05:25

Windows 10 Home • Power Director 16 Ultimate
Toshiba Satellite P50T-B-10W • Intel Core i7-4710HQ processor • AMD Radeon R9 M265X, 2 GB • 16 GB RAM • SSD with external HDD USB 3.0
• GPU RAM 2 GB • External monitor Dell 27"
Carl312
Senior Contributor Location: Texas, USA Joined: Mar 16, 2010 20:11 Messages: 9090 Offline
[Post New] Jun 18, 2015 10:25
Quote: An update from me on this problems:
Instead of using the external audio source wav 48Khz 16bit (1536 kpbs) as mentioned above, I now for a test used audio from one of the cameraes. What happened was that audio stayed in the timeline/Project after closing and the opening again. I burned avchd file on a dvd, and it was audio on the disc when I played it back.

This lead me to think that PD 13 Ultimate can't handle my external audio source as it is, so I ask why and what can I try to do next. The external audio is so good, so there is not a question not using that, but maybe I have to convert it, downscale it or something like that?
After you have synced the cameras using the camera audio, why not mute the camera audio and put your External audio file in place?

Powerdirector multi-cam uses the camera audio for its sync. It does not see the audio file by itself..

Maybe if you took the one camera video and audio, muted the camera audio added your external audio, Produced together. You could then use that video as your first camera in the multicam.

It is worth a try.

Just my thoughts, I have not tried to do this. Carl312: Windows 10 64-bit 8 GB RAM,AMD Phenom II X4 965 3.4 GHz,ATI Radeon HD 5770 1GB,240GB SSD,two 1TB HDs.

roarb [Avatar]
Newbie Location: Norway Joined: Jun 16, 2015 03:08 Messages: 38 Offline
[Post New] Jun 18, 2015 12:17
Thank you very much for your advice!
I will look into it and see if I understand and will try to do it from start, and in the way you suggest. I don't remember, but I think I went straight into the multicam designer and then added all cameras/files I needed there, plus the audio. I synced all cameras by using the external audio.

I didn't add anything it to the timeline first, but after finishing multicam designer and "OK" all stuff went down on the timeline and everything worked as long as I prodused a file.

I will try, and thanks again, I will update!

This message was edited 2 times. Last update was at Jun 18. 2015 15:21

Windows 10 Home • Power Director 16 Ultimate
Toshiba Satellite P50T-B-10W • Intel Core i7-4710HQ processor • AMD Radeon R9 M265X, 2 GB • 16 GB RAM • SSD with external HDD USB 3.0
• GPU RAM 2 GB • External monitor Dell 27"
roarb [Avatar]
Newbie Location: Norway Joined: Jun 16, 2015 03:08 Messages: 38 Offline
[Post New] Jun 18, 2015 17:40
I used a few clips from only one camera, put it on the timeline and added the external sound too and syncronised. It played well in PD, I burned it to disc, and even now no sound. Shouldn't be possible. Must be a bug in the program in a manner?

I tried to place The audio on the line for audio at the bottom, but had to replace it to below a line for video to get it to work.

I need to learn more about how to work with clips on the timeline, how to do multicam without using the designer, but the designer is so good and easy to use. It should not be necessary to put clips on the timeline before doing multicam as you have to import files in the designer either from media room or hard drive anyway.

Update: I am in contact with Cyber Link support and they have suggested a few things I will try and report back on.

This message was edited 3 times. Last update was at Jun 20. 2015 07:02

Windows 10 Home • Power Director 16 Ultimate
Toshiba Satellite P50T-B-10W • Intel Core i7-4710HQ processor • AMD Radeon R9 M265X, 2 GB • 16 GB RAM • SSD with external HDD USB 3.0
• GPU RAM 2 GB • External monitor Dell 27"
PlaySound
Senior Contributor Joined: Dec 02, 2010 10:26 Messages: 2031 Offline
[Post New] Jun 20, 2015 12:21
roarb (..and missing audio When reopening the project)

I do not know if it has any relationship with your problem.

Here reduce the audio vomule per track below 50, save the project.

When opening the project the volume track was to zero.

I already reported this here, no one manifested think it's just me. AMD-FX 8350 / 8GB DDR3
SSD SUV400S37240G / 2-HD WD 1TB
AMD Radeon R9 270 / AOC M2470SWD
Windows 7-64 / PD16 Ultimate
roarb [Avatar]
Newbie Location: Norway Joined: Jun 16, 2015 03:08 Messages: 38 Offline
[Post New] Jun 20, 2015 17:51
[quote=PlaySound][table='']

I do not know if it has any relationship with your problem.

Here reduce the audio vomule per track below 50, save the project.

When opening the project the volume track was to zero.

I already reported this here, no one manifested think it's just me.[/quote]

Mmm, that sound not related to my problems. But strange too. When I place my external audio file in an audio track line,

it do work as long as I am in that Project. I have produced a file that works (mp4).

But if I choose to create a disc as for an example 1920x1080/50p there is no audio on the burned disc. How is that possible?

after closing and then opening The Project the audio track has disappeared in The timeline, so there is the bug. A solution has to come,

I am frustrated and dissapointed at the moment. But I will not give it up!

This message was edited 2 times. Last update was at Jun 20. 2015 17:57

Carl312
Senior Contributor Location: Texas, USA Joined: Mar 16, 2010 20:11 Messages: 9090 Offline
[Post New] Jun 21, 2015 10:50
Quote: it do work as long as I am in that Project. I have produced a file that works (mp4).
Have you tried using that produced MP4 file in the create disk module? In other words remove all of your current project on the timeline and replace it with the produced MP4. Carl312: Windows 10 64-bit 8 GB RAM,AMD Phenom II X4 965 3.4 GHz,ATI Radeon HD 5770 1GB,240GB SSD,two 1TB HDs.

roarb [Avatar]
Newbie Location: Norway Joined: Jun 16, 2015 03:08 Messages: 38 Offline
[Post New] Jun 21, 2015 12:04
That actually worked out! Did as you suggested, placed the produced mp4 into timeline. The mp4 was original in 25p,
I tried to use settings with 50p to disc. I am sure that is maybe not The right way, but the thing was to check for sound. It was cool to see, but I can't work like that for an 3 hour concert movie. Everytime I am closing a project, the audio track is missing when I go back. That will be to much work with synching and I am sure it will be a mess. I could do 15 small projects of two songs each and put it together but it will be very difficult to get that smooth without messing anything.

BTW: After I inserted the mp4 file I saved this as a new project. Closed it and opened it again, and now even the audio was there.

Thanks for the suggestion again, I will bring this information back to support!

This message was edited 3 times. Last update was at Jun 21. 2015 12:33

Windows 10 Home • Power Director 16 Ultimate
Toshiba Satellite P50T-B-10W • Intel Core i7-4710HQ processor • AMD Radeon R9 M265X, 2 GB • 16 GB RAM • SSD with external HDD USB 3.0
• GPU RAM 2 GB • External monitor Dell 27"
Carl312
Senior Contributor Location: Texas, USA Joined: Mar 16, 2010 20:11 Messages: 9090 Offline
[Post New] Jun 21, 2015 15:18
Quote: That actually worked out! Did as you suggested, placed the produced mp4 into timeline. The mp4 was original in 25p,
I tried to use settings with 50p to disc. I am sure that is maybe not The right way, but the thing was to check for sound. It was cool to see, but I can't work like that for an 3 hour concert movie. Everytime I am closing a project, the audio track is missing when I go back. That will be to much work with synching and I am sure it will be a mess. I could do 15 small projects of two songs each and put it together but it will be very difficult to get that smooth without messing anything.

BTW: After I inserted the mp4 file I saved this as a new project. Closed it and opened it again, and now even the audio was there.

Thanks for the suggestion again, I will bring this information back to support!
When you close a project, do you Save Project As With a new name?

Powerdirector should save the information about the project assets in the .pds file. One thing you must be sure of is all of the project assets are not moved, renamed or deleted from the original location. That is why is is recommended that you put all of your project assets in a folder created to hold all of the assets.

Tutorial: Project Management I: http://www.youtube.com/watch?v=FAOnn8g0C_o Carl312: Windows 10 64-bit 8 GB RAM,AMD Phenom II X4 965 3.4 GHz,ATI Radeon HD 5770 1GB,240GB SSD,two 1TB HDs.

roarb [Avatar]
Newbie Location: Norway Joined: Jun 16, 2015 03:08 Messages: 38 Offline
[Post New] Jun 21, 2015 16:28
When you close a project, do you Save Project As With a new name?


Powerdirector should save the information about the project assets in the .pds file. One thing you must be sure of is all of the project assets are not moved, renamed or deleted from the original location. That is why is is recommended that you put all of your project assets in a folder created to hold all of the assets.

Tutorial: Project Management I: [url=http://www.youtube.com/watch?v=FAOnn8g0C_o
]http://www.youtube.com/watch?v=FAOnn8g0C_o
[/url]



I always use save as for a new project. I did not move or rename anything. But I can learn something from that video;

make a working folder, go into preferences and set export folder to the same destination and to use save as and add a new number every time I save and close a project. Did not think of that last thing there.

I did a new test project and produced H.264 as m2ts format. Again I can see that Power Director downscale audio bitrate from original 1536 to 256kpbs, could wonder why.


Thanks again!

This message was edited 1 time. Last update was at Jun 21. 2015 16:58

Windows 10 Home • Power Director 16 Ultimate
Toshiba Satellite P50T-B-10W • Intel Core i7-4710HQ processor • AMD Radeon R9 M265X, 2 GB • 16 GB RAM • SSD with external HDD USB 3.0
• GPU RAM 2 GB • External monitor Dell 27"
Carl312
Senior Contributor Location: Texas, USA Joined: Mar 16, 2010 20:11 Messages: 9090 Offline
[Post New] Jun 21, 2015 23:00
Quote: I did a new test project and produced H.264 as m2ts format. Again I can see that Power Director downscale audio bitrate from original 1536 to 256kpbs, could wonder why.
1536 kbps is the bit rate of the WAV audio format file. The Bluray module uses AC3 audio which is a compressed format with a bitrate of 256 KBps. So the difference is WAV vs AC3 audio format.

You could use the LPCM Audio on the Bluray and keep the WAV audio format. Carl312: Windows 10 64-bit 8 GB RAM,AMD Phenom II X4 965 3.4 GHz,ATI Radeon HD 5770 1GB,240GB SSD,two 1TB HDs.

roarb [Avatar]
Newbie Location: Norway Joined: Jun 16, 2015 03:08 Messages: 38 Offline
[Post New] Jun 22, 2015 03:47
1536 kbps is the bit rate of the WAV audio format file. The Bluray module uses AC3 audio which is a compressed format with a bitrate of 256 KBps. So the difference is WAV vs AC3 audio format.

You could use the LPCM Audio on the Bluray and keep the WAV audio format.


I have choosed LPCM audio when I created discs. I checked one of the disc that did not have audio - I went into explorer and I could see on the details that it was 256 even if there was no audio when listening. The last thing I did now was to produce a m2ts file with LCPM audio, still the finished file had 256 (but 50P and databitrate was good and intact), so the high audio bitrate got lost there. To be 100% sure I did settings with LPCM for the file I will try again. When I then inserted this file into an empty project and did settings with LPCM but the input was already then 256 and the output too.

Can Power Director produce files with 1536kpbs? Have anyone experienced this kind of problems with their external/imported audio before? It is very strange if this only occur to me.

Thanks again, and I am learning soemthing new everytime you ask!

This message was edited 1 time. Last update was at Jun 22. 2015 03:51

Windows 10 Home • Power Director 16 Ultimate
Toshiba Satellite P50T-B-10W • Intel Core i7-4710HQ processor • AMD Radeon R9 M265X, 2 GB • 16 GB RAM • SSD with external HDD USB 3.0
• GPU RAM 2 GB • External monitor Dell 27"
roarb [Avatar]
Newbie Location: Norway Joined: Jun 16, 2015 03:08 Messages: 38 Offline
[Post New] Jun 22, 2015 16:20
Can Power Director produce files with 1536kpbs? Have anyone experienced this kind of problems with their external/imported audio before? It is very strange if this only occur to me.

Thanks again, and I am learning soemthing new everytime you ask!


-----
I'll answer myself, yes, in the section for Quality under Produce you can choose quality and go to Custom, there are a plus sign, and a couple of others to the right of the quality settings, you can choose LPCM instead of Dolby for audio and in my case, finally, 1536 kpbs there is. But I can't find such options under Create Disc, only Dolby digital og LPCM, you can't see more options. But there must be a way to take care of that too.

This message was edited 2 times. Last update was at Jun 22. 2015 16:23

Windows 10 Home • Power Director 16 Ultimate
Toshiba Satellite P50T-B-10W • Intel Core i7-4710HQ processor • AMD Radeon R9 M265X, 2 GB • 16 GB RAM • SSD with external HDD USB 3.0
• GPU RAM 2 GB • External monitor Dell 27"
roarb [Avatar]
Newbie Location: Norway Joined: Jun 16, 2015 03:08 Messages: 38 Offline
[Post New] Jun 24, 2015 09:31
.

This message was edited 1 time. Last update was at Jun 24. 2015 09:34

Windows 10 Home • Power Director 16 Ultimate
Toshiba Satellite P50T-B-10W • Intel Core i7-4710HQ processor • AMD Radeon R9 M265X, 2 GB • 16 GB RAM • SSD with external HDD USB 3.0
• GPU RAM 2 GB • External monitor Dell 27"
roarb [Avatar]
Newbie Location: Norway Joined: Jun 16, 2015 03:08 Messages: 38 Offline
[Post New] Jun 24, 2015 09:33
Quote:
Quote: An update from me on this problems:
Instead of using the external audio source wav 48Khz 16bit (1536 kpbs) as mentioned above, I now for a test used audio from one of the cameraes. What happened was that audio stayed in the timeline/Project after closing and the opening again. I burned avchd file on a dvd, and it was audio on the disc when I played it back.

This lead me to think that PD 13 Ultimate can't handle my external audio source as it is, so I ask why and what can I try to do next. The external audio is so good, so there is not a question not using that, but maybe I have to convert it, downscale it or something like that?
After you have synced the cameras using the camera audio, why not mute the camera audio and put your External audio file in place?

Powerdirector multi-cam uses the camera audio for its sync. It does not see the audio file by itself..

Maybe if you took the one camera video and audio, muted the camera audio added your external audio, Produced together. You could then use that video as your first camera in the multicam.

It is worth a try.

Just my thoughts, I have not tried to do this.




June 24th update: This actually works!!I added complete imported audio to the timeline and then all footage that I had from 1 of the 4 cameraes, synced it and produced a m2ts file with Lpcm audio bitrate 1536. Opened a new project went straight into multicam designer. I used the produced file with the audio as cam no 1 and added the 3 others. Synced it again in designer using that audio from cam1. Did some 10-minutes of editing and "OK. Back to the timeline and saved. Closed and opened again, everything was good. Went into multicam designer and I could start where I left off, now for multicam mixing more stuff. If this was the way you meant I could do it, it was a saving suggestion : I will now reorganise and start from stratch. I will do a create disc test when I have about 20 minutes to check if everything works well.I still hope there will be a solution to keep audio intact the "normal" way, but this will do!thank you again!

This message was edited 1 time. Last update was at Jun 24. 2015 09:54

Windows 10 Home • Power Director 16 Ultimate
Toshiba Satellite P50T-B-10W • Intel Core i7-4710HQ processor • AMD Radeon R9 M265X, 2 GB • 16 GB RAM • SSD with external HDD USB 3.0
• GPU RAM 2 GB • External monitor Dell 27"
roarb [Avatar]
Newbie Location: Norway Joined: Jun 16, 2015 03:08 Messages: 38 Offline
[Post New] Jun 25, 2015 17:05
I am about to give up!
I said it worked, but now it is Multicam designer that messes up and place videofiles all over when working with 4 cameras. I added 4 cameras with all their files, then I used audio analysis - after this a lot of videofiles moved out of their lines/camera positions. Files from camera 4 could be found on camera 3 and some of The clips moved up at the end of the line in camera 1. I gave every single videofile a unique name before starting this operation.

What is it with this program? For me it would be a dream to work this way with multicam if it works. But their is only problems! Windows 10 Home • Power Director 16 Ultimate
Toshiba Satellite P50T-B-10W • Intel Core i7-4710HQ processor • AMD Radeon R9 M265X, 2 GB • 16 GB RAM • SSD with external HDD USB 3.0
• GPU RAM 2 GB • External monitor Dell 27"
roarb [Avatar]
Newbie Location: Norway Joined: Jun 16, 2015 03:08 Messages: 38 Offline
[Post New] Jun 25, 2015 18:46
Sorry for all my messages here.
I found the solution about imported audio not staying in the Project after saving and no audio when I created disc.
I have a recording done on a H6 Zoom recorder where I had a concert recorded with two separately recordings - soundboard and a mic - after a mixdown H6 recorder produced a file combining the two recordings. That name of the file - when I renamed it, it suddenly worked in power Director. It stays in the project after saving and it is on the disc! How is that possible?

This filname works and audio stays in project after saving, and audio appears on disc when burning: Mixdown_2_050615.wav

This filname does not work, audio is missing after saving the project, and does not appear on disc when burning: ZOOM0002_ST001.wav

I still have the problem where multicam designer messes up and videofiles are moved around after synching 4 cameras with several files on each track. I have started a new topic with this. I uploaded a photo of the mess up here, but please go see the new thread.
[Thumb - PrintScreen of syncherror in Mulitcam designer.jpg]
 Filename
PrintScreen of syncherror in Mulitcam designer.jpg
[Disk]
 Description
Files starting with V1001 is camera 1. S2001 is camera 2, H3001 is camera 3. This photo shows the order after synch by analyzis audio.
 Filesize
236 Kbytes
 Downloaded:
29 time(s)

This message was edited 3 times. Last update was at Jun 26. 2015 05:28

Windows 10 Home • Power Director 16 Ultimate
Toshiba Satellite P50T-B-10W • Intel Core i7-4710HQ processor • AMD Radeon R9 M265X, 2 GB • 16 GB RAM • SSD with external HDD USB 3.0
• GPU RAM 2 GB • External monitor Dell 27"
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