PowerDVD15 Not loading Library

klpaint

Newbie Joined: Jun 04, 2015 20:02 Messages: 3 Offline

Solved by

Jun 04, 2015 20:50

I have downloaded the trial version of PowerDVD15. I have installed the program but it will not load my library. I have gone under "Settings" and added the directory "E:\Media\Movies" and it only shows 1 movie (there are over 1000 in the directory). I have unistalled and reinstalled a couple of times but same results. The only things I can think of are:

Is the library too large for PowerDVD?

Does PowerDVD work with FlexRaid? The E drive is 5 - 4TB drives behind FlexRaid. Everything else seems to work with it though.

Any other ideas on things I could check?

Thanks,

Kevin

CyberLink-Michael

Senior Contributor Location: Europe Joined: Apr 18, 2007 04:05 Messages: 7418 Offline

Jun 05, 2015 01:55

Hi,
can you post some additional info?

please check: http://forum.cyberlink.com/forum/posts/list/43364.page

please post a screenshot of the Settings of the path
please pist a screenshot with the Explorer Window of the file Location

br
Michael Technical Support

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klpaint

Newbie Joined: Jun 04, 2015 20:02 Messages: 3 Offline

Jun 05, 2015 11:25

Michael,

I took a screen shot and have included it in the attachments below. I also ran dxDiag and attached it as well. Is this what you were lookng for? Thanks so much for the help.

Thanks again,

Kevin


Filename	powerdvdscreenshot.png	Download
Description
Filesize	784 Kbytes
Downloaded:	142 time(s)

Filename	DxDiag.txt	Download
Description
Filesize	27 Kbytes
Downloaded:	833 time(s)

Fv34

Newbie Joined: Aug 29, 2015 18:44 Messages: 6 Offline

Aug 30, 2015 06:59

i am afraid i have the same problem. my music library load is stuck at around 1040 songs. I was hoping there is a solution for the problem described in this topic. It may work for my problem as well?