Debug file. I cannot play a Blu-ray

BarryTheCrab

Senior Contributor Location: USA Joined: Nov 06, 2008 22:18 Messages: 6240 Offline

Solved by

May 11, 2015 22:54

Hello all.

I am new to PDVD15 and cannot seem to play a BR movie. The issue led me to this debug file and I was looking for some help.

It must be a setting or even the wrong monitor cable.

Thank you.

Filename	DEBUG_CLDetect_HP-PHOENIX_2015_05_11_22_08_03.zip	Download
Description	debug
Filesize	3 Kbytes
Downloaded:	287 time(s)

HP Envy Phoenix/4thGen i7-4770(4@3.4GHz~turbo>3.9)
Nvidia GTX 960(4GB)/16GB DDR3/
Canon Vixia HV30/HF-M40/HF-M41/HF-G20/Olympus E-PL5.
Tape capture using 6 VCR, TBC-1000, Elite BVP4+, Sony D8 camcorder with TBC.
https://www.facebook.com/BarryAFTT

JL_JL

Senior Contributor Location: Arizona, USA Joined: Oct 01, 2006 20:01 Messages: 6091 Offline

May 11, 2015 23:32

I'd guess someone's using a pass-through DVI to VGA adaptor - you need an all-digital link to monitor. Your Acer has 1 x DVI and 1 x VGA.

It does not need to be over HDMI, a DVI cable should work fine, VGA no.

Jeff

BarryTheCrab

Senior Contributor Location: USA Joined: Nov 06, 2008 22:18 Messages: 6240 Offline

May 12, 2015 06:14

Oddly enough, Jeff, someone does not seem to have a DVI sized input on the back of the tower, but I did see now that my connector to the back of the Acer was on the VGA input, because that is where it fit. I will need some sort of adapter for the DVI there, too. When all is done, I'll bet my screen works better, too, I just need the correct cable. Off to BEST BUY! HP Envy Phoenix/4thGen i7-4770(4@3.4GHz~turbo>3.9)
Nvidia GTX 960(4GB)/16GB DDR3/
Canon Vixia HV30/HF-M40/HF-M41/HF-G20/Olympus E-PL5.
Tape capture using 6 VCR, TBC-1000, Elite BVP4+, Sony D8 camcorder with TBC.
https://www.facebook.com/BarryAFTT

JL_JL

Senior Contributor Location: Arizona, USA Joined: Oct 01, 2006 20:01 Messages: 6091 Offline

May 12, 2015 08:47

Can you attach a pic of the back of your tower? If you are using the VGA connection of the ACER as that's what the cable fit that means you have a VGA cable which will not work. Not even with a VGA to DVI adaptor at the monitor. You need DVI from the tower to the monitor. Hate to have you buy something that has no chance of working?

Quote: Oddly enough, Jeff, someone does not seem to have a DVI sized input on the back of the tower

That is odd, the GTX 660 card that you list for the box I believe you are working on has two DVI connectors.

Jeff

This message was edited 1 time. Last update was at May 12. 2015 09:18

BarryTheCrab

Senior Contributor Location: USA Joined: Nov 06, 2008 22:18 Messages: 6240 Offline

May 12, 2015 13:13

I have no doubt I have the incorrect cable, but when I get home I will be able to assess the connections. I just used what came with my equipment. I am a better editor than a techie, that is plain to see.

This message was edited 1 time. Last update was at May 12. 2015 21:50

HP Envy Phoenix/4thGen i7-4770(4@3.4GHz~turbo>3.9)
Nvidia GTX 960(4GB)/16GB DDR3/
Canon Vixia HV30/HF-M40/HF-M41/HF-G20/Olympus E-PL5.
Tape capture using 6 VCR, TBC-1000, Elite BVP4+, Sony D8 camcorder with TBC.
https://www.facebook.com/BarryAFTT

BarryTheCrab

Senior Contributor Location: USA Joined: Nov 06, 2008 22:18 Messages: 6240 Offline

May 12, 2015 21:50

Yup, new DVI cable and I'm good to go.
Honestly, this PowerDVD is a really great program. Coming from OEM10, it's startling how much entertainment PDVD15 can throw at you, via a very well-organized easy-to-browse UI.

This message was edited 1 time. Last update was at May 12. 2015 21:51

HP Envy Phoenix/4thGen i7-4770(4@3.4GHz~turbo>3.9)
Nvidia GTX 960(4GB)/16GB DDR3/
Canon Vixia HV30/HF-M40/HF-M41/HF-G20/Olympus E-PL5.
Tape capture using 6 VCR, TBC-1000, Elite BVP4+, Sony D8 camcorder with TBC.
https://www.facebook.com/BarryAFTT