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POwerDirector12 crashes unexpectedly
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Andres.R
Senior Member Private Message Location: Tartu, Estonia Joined: Dec 31, 2009 02:26 Messages: 263 Offline
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Hi,

yesterday everything with my PD12 was ok, but today I cant use it anymore, its crashes all the time.

Updated: 12.0.3403.0

Video here: https://www.youtube.com/watch?v=As7sCVX1f2c

I reported to CL too, but I dont have any faith in them...

maybe i have some conflict between the disks?

I have PD on SSD disk and files on other.

Any help?

Updated: just tried WMM, working very fine.

This message was edited 2 times. Last update was at Apr 03. 2015 06:49

PowerDirector 17. Windows 10
Processor: Intel Core i7-4770 (8M Cache, up to 3.90 GHz); Hard Disk: SSD 250Gb + SSD 500GB.

My YouTube channel: https://www.youtube.com/c/AndresRootsi
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tomasc [Avatar]
Senior Contributor Private Message Joined: Aug 25, 2011 12:33 Messages: 6255 Offline
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Have you installed any new apps since yesterday...In your video, PD opened just fine, you imported a clip just fine, and only when you try to open a second (different) clip does it crashes. There might be something wrong with that particular second clip. Try opening a previous project that contain different video files to see if it works... Try powering down the pc for 10 minutes and power it back up. I find that this fixes most problems.

Let us know if this helps.
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Andres.R
Senior Member Private Message Location: Tartu, Estonia Joined: Dec 31, 2009 02:26 Messages: 263 Offline
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Hi Tomasc, thanks for reply!
I checked videos one by one and found a reason (but not a solution yet): crashes videos only which are upside down in my folder. Why they are so, dont understand, strange. All other "normal" videos PC recognize. See here: https://www.youtube.com/watch?v=aCDmIXbQRsQ&feature=youtu.be
I havent figure out yet, how to turn them back, but I check it in near future PowerDirector 17. Windows 10
Processor: Intel Core i7-4770 (8M Cache, up to 3.90 GHz); Hard Disk: SSD 250Gb + SSD 500GB.

My YouTube channel: https://www.youtube.com/c/AndresRootsi
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tomasc [Avatar]
Senior Contributor Private Message Joined: Aug 25, 2011 12:33 Messages: 6255 Offline
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Glad that you found the problem. The PD13 forum have posts that cell phone orientation causes problems and they are surely fixed by patches by now. Your video back from the year 2000 is vertically flipped not rotated (mirror image). Do not not what causes this unless there are special effects settings in the camcorder if the year 2000 date is correct. I would think that the problem would be in the conversion of analog video to digital. Do not know the file extention of that video. Beleive that Handbrake or some other converter can fix those particular ones for you.

Give it a try and let us know if the conversion fixes it. laughing

P.S. Check out this link: http://windows.microsoft.com/en-us/windows-vista/movie-settings-frequently-asked-questions . You can use WMM to do the conversion for you and export it in the format you desire.

This message was edited 1 time. Last update was at Apr 03. 2015 15:19

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Andres.R
Senior Member Private Message Location: Tartu, Estonia Joined: Dec 31, 2009 02:26 Messages: 263 Offline
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so far all my videos were on right way, just now noticed, that those arent (maybe some of more, havent check all). To rotate them, its easy: with PD12! But if video rotated himself, it means, should to be some way back too! PowerDirector 17. Windows 10
Processor: Intel Core i7-4770 (8M Cache, up to 3.90 GHz); Hard Disk: SSD 250Gb + SSD 500GB.

My YouTube channel: https://www.youtube.com/c/AndresRootsi
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tomasc [Avatar]
Senior Contributor Private Message Joined: Aug 25, 2011 12:33 Messages: 6255 Offline
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In your second YT video, the particular video clip was not rotated upside down, but flipped upside down. As you know, highlighting the clip, modify / flip / upside down fixes that particalar one.

Glad to have been of help. Have a nice day. laughing
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