PD7 2206 Patch

John

Newbie Location: Alveston, Bristol, UK Joined: Mar 06, 2008 12:10 Messages: 31 Offline

Solved by

Oct 20, 2008 11:07

Hello
I've just downloaded PD7 Patch 2206, & tried to install it. Having tarted the install I was told the previous version of PD7 had to be uninstalled, before the new patch could be installed, & did I want this to be done. I indicated 'yes' & it continued, only for a message to appear after a short time informing me that 'SKUT. 1.dll' could not be loaded, & I could not go any further. I downloaded the patch again, but got the same result.
Has anyone else experienced this? Is there a way around it? Can anyone help me please?

This message was edited 1 time. Last update was at Oct 20. 2008 11:09

Best regards

John

Dafydd B

Senior Contributor Joined: Aug 26, 2006 08:20 Messages: 11973 Offline

Oct 20, 2008 12:12

"Louk a'eee" - my attempt at writing a bit of Bristolian.

Good day John,

A patch should NOT require you to uninstall the program it's about to update. Now this could be an issue (a bug problem) because you have an upgraded build of PD7 - so please say if it's a full version of an upgrade.

I need more details from you.

I've sent you a PM

Dafydd
[Moderator]

John

Newbie Location: Alveston, Bristol, UK Joined: Mar 06, 2008 12:10 Messages: 31 Offline

Oct 22, 2008 14:37

Many thanks to Dafydd for obtaining the following instructions from Cyberlink which resolved the problem.

Please try the below steps to remove PowerDirector.

I. Reboot PC.

II. Install Microsoft cleanup tool and clean PowerDirector installation informaiton
Install Microsoft cleanup tool and execute from "Start\all programs\WindowsInstaller Cleanup" To check if PowerDirector is
on product list, If you can see PowerDirector in product list. Select PowerDirector and click "Remove" button to clean up PowerDirector.

The Microsoft cleanup tool can be downloaded from:
http://download.microsoft.com/download/e/9/d/e9d80355-7ab4-45b8-80e8-983a48d5e1bd/msicuu2.exe

III. Remove PowerDirector folder and clean up PowerDirector Registry
Please try the following steps.
1. Remove C:\Program Files\CyberLink\PowerDirector folder
2. Remove C:\Program Files\InstallShield Installation Information\{CB099890-1D5F-11D5-9EA9-0050BAE317E1} folder
3. Run regedit (Start --> Run --> type "regedit")
(1) Remove HKEY_LOCAL_MACHINE\SOFTWARE\CyberLink\PowerDirector
(2) Remove HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{CB099890-1D5F-11D5-9EA9-0050BAE317E1}
(3) Remove HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\InstallShield Uninstall Information\{CB099890-1D5F-11D5-9EA9-
0050BAE317E1}
(4) Remove HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\InstallShield_{CB099890-1D5F-11D5-9EA9-0050BAE317E1}

Note: Before execute item2, please make sure user has enabled "Show hidden files and folders".

Having successfully removed PD, I then re installed PD6, then the PD7 upgrade & finally the 2206 patch.

All is now working fine.

Best regards

John

babindia

Senior Contributor Location: India Joined: Aug 16, 2007 06:11 Messages: 884 Offline

Oct 31, 2008 09:53

Does anyone know what they have fixed in patch 2206 PC specs :
OS Windows 10.0 Pro
MB - AS rock Z77 extreme 11
Intel 3770K @ 4.0 Ghz OC
Gskill 32 GB RAM 1800 Mhz
6 TB HDD, SSD bootable
nVidia ASUS GTX 660 Ti
BenQ 22" LCD monitor 1920x1080