Continuing Power Director7 Installation Error

Kevin

Newbie Joined: Oct 15, 2008 10:06 Messages: 6 Offline

Solved by

Oct 20, 2008 10:27

Dear Dafydd,
Many thanks for your prompt response.
Unfortunately, even after following your advice I still get the same problem. However it does get there so much quicker.......I disconnected from the net and closed down the virus scanner but it made no difference. as soon as I hit the setup.exe file or even the installation package from the 'Winrar' application, I almost immediately got the same 1610 error response. One of the postings mentioned ( with the same problem ) that the package should not be 617Mb but something like 648Mb. I noticed that a) mine is always 617Mb and b) the date on the installation file in Winrar is June 2007.

Has anyone any other suggestions as to how or why, even after deleting every reference from the computer and registry this product still keeps coming up with this corrupt installation message?

Kevin

Dafydd B

Senior Contributor Joined: Aug 26, 2006 08:20 Messages: 11973 Offline

Oct 20, 2008 12:25

http://forum.cyberlink.com/forum/posts/list/4150.page

I should have mentioned - post under your previous topic... oops

That's not a CyberLink issue - that's a connection issue at your end - your server or modem is dropping the connection. If you're using a network connection - is it cable or wifi? Wifi is slow downloading and might be the cause.

I'm just guessing here.

Dafydd

Dafydd B

Senior Contributor Joined: Aug 26, 2006 08:20 Messages: 11973 Offline

Oct 21, 2008 02:57

Kevin,

I'd also like you to change your browser to Firefox Mozilla and see if that helps with the download. Reason: I spotted some hassle when I download using IE recently with IE failing to finish the download.

Just an idea.

Dafydd

Kevin

Newbie Joined: Oct 15, 2008 10:06 Messages: 6 Offline

Oct 21, 2008 09:36

Sorry Dafydd,
I have been using Firefox for the past 2 years for the very reason you specified....I also have an abhorrence of IE in any case!! I am also downloading with Internet Download Manager as this has the power to resume nearly all downloads in the case of them failing!

However as to the connection issue, although I can't believe there is a problem, I am willing to go 'direct' with the cable modem if you think there could be a problem. However for the most part downloads of 65-70 kbps are normal and I have no problem downloading movies or anything else. A typical 21 Mb file usually downloads in 8 minutes.

But I'll try anything..............

Kevin

Dafydd B

Senior Contributor Joined: Aug 26, 2006 08:20 Messages: 11973 Offline

Oct 21, 2008 16:00

Hi Kevin,

Try anything.

IDM should be picking up the issue as the file size you gave indicates that PD7 isn't fully coming in with the package manager (and IDM isn't doing it's job very well!). I couldn't use one to get PDr in the last time I tried. I used good "old" FireFox to get the download in.

All 617mb of it.

When you go to install - you are the Admin aren't you?

Dafydd

Kevin

Newbie Joined: Oct 15, 2008 10:06 Messages: 6 Offline

Oct 22, 2008 09:15

I shall try a new download tomorrow, depending on the speed of Cyberlink's response using the methods you have described.

In the meantime the following may be of interest:
1) I am the administrator
2) the downloaded size using the 'WinRar' you suggested is 642Mb

Kevin

babindia

Senior Contributor Location: India Joined: Aug 16, 2007 06:11 Messages: 884 Offline

Oct 23, 2008 04:59

A shot in the dark, delete temp files and see PC specs :
OS Windows 10.0 Pro
MB - AS rock Z77 extreme 11
Intel 3770K @ 4.0 Ghz OC
Gskill 32 GB RAM 1800 Mhz
6 TB HDD, SSD bootable
nVidia ASUS GTX 660 Ti
BenQ 22" LCD monitor 1920x1080