PowerDVD 14 black screen

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Richard2

Member Joined: Mar 19, 2010 12:16 Messages: 73 Offline

Solved by

Dec 03, 2014 00:24

I've had most of the versions of PDVD and have used 12, 13 and now 14 on this PC. PDVD 13 is still installed and works as it always has but PDVD 14 only shows a black screen when I try to watch a Blu-ray on my main two LCD displays. I use DisplayPort and DVI to two LCD displays in the office and have a HDMI connection to the TV. I normally use either the LCDs or the TV and not both. I found that PDVD14 will work on the TV only or with all three displays in extended desktop but only if I start the movie with PDVD 14 on the TV.

CyberLink-Michael

Senior Contributor Location: Europe Joined: Apr 18, 2007 04:05 Messages: 7418 Offline

Dec 03, 2014 07:45

Hi,
it sounds like HDCCP Limitation.
there can be only on HDCP instance at the same time

br
Michael Technical Support

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Richard2

Member Joined: Mar 19, 2010 12:16 Messages: 73 Offline

Dec 03, 2014 12:47

That is what I was thinking too. I think they made a change in 14 but I don’t think it’s working right.

I’ve had this setup for 6 years or so now with a few different LCDs and every version of PDVD has worked correctly. Even if I only select one LCD (Dell U3011, had for the last 3 years) to be active in the driver and only have that same display powered on PDVD14 still has a black screen while PDVD13 works as it should.

I think there is a bug in the way it handles HDCCP.

This message was edited 1 time. Last update was at Dec 03. 2014 12:49

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