Already posted on the forum.

Danielle

Newbie Joined: Oct 09, 2008 22:26 Messages: 7 Offline

Solved by

Oct 14, 2008 07:46

So far this post has been removed twice, I am not sure why.
I am new to pd7 and just bought the newest version a few days ago. I have so far been extreemly disapointed in it's performance, but am hoping my opinion will change once I can fix the problem. pd7 crashes about every 5 mins for me, no matter what it is I do. I have installed DivX, I have installed the newest patch. I made sure i unistalled all reminants of the trial version, I unistalled all my other video editing software. I have even cleaned out MY Pictures (becuase I had alot), thinking that would give pd7 more room to breathe. Please can anyone help me figure what the issue is? Please see below for my computers info. Thank you so much!

operating system
Microsoft Windows XP Professional
version 5.1.2600
PID 76487-OEM-0011903-00803
service pack 2.0
language 1033

System Information
BIOS version 3.15
Help and Support version 1.0.0

Support Phone Number
Select your present location

processor
Intel(R) Pentium(R) D CPU 2.80GHz
version x86 Family 15 Model 4 Stepping 4
current speed 2800 MHz

memory
Maximum capacity 4.00 GB
Installed memory 2.00 GB
Memory Slot 1 1.00 GB
Memory Slot 2 1.00 GB

hard drive
total capacity: 232.86 GB
sum of hard disks ( C: D: )

This message was edited 1 time. Last update was at Oct 14. 2008 10:09

vn800rider

Senior Contributor Location: Darwen, UK Joined: May 15, 2008 04:32 Messages: 1949 Offline

Oct 14, 2008 09:21

Hi Danielle,
I'm not a techie but your specs are at the lower end of what is desirable. That said I would have thought that you should still be able to run but maybe a bit sluggish rather than crashing frequently.

I note you have XP Service pack 2, maybe you might try updating to SP3 (I have on my machines, with no obvious problems) and see if this will sort out your problem?

http://support.microsoft.com/kb/936929

Cheers
Adrian
Life is really simple, but we insist on making it complicated. (see below)
Confucius
AMD Phenom IIX6 1055T, win10, 5 internal drives, 7 usb drives, struggling power supply.

Dafydd B

Senior Contributor Joined: Aug 26, 2006 08:20 Messages: 11973 Offline

Oct 14, 2008 10:06

So far this post has been removed twice, I am not sure why.

Danielle - I deleted ONE of your posts and I was considering doing the same to this one had Adrian not posted an answer.

Your original post is HERE: http://forum.cyberlink.com/forum/posts/list/4097.page

Kindly do NOT fill up this forum with multiple posts when you have already raised the issue!

To locate your post was easy, all I did was look up your profile and located all your posts!

Dafydd
[Moderator]

This message was edited 5 times. Last update was at Oct 14. 2008 10:53