Upgraded from 12 Ultra to 13 Ultimate...Cloud says my subscription has expired RESOLVED

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BobAbbott1618

Newbie Joined: Feb 22, 2014 16:31 Messages: 28 Offline

Solved by

Nov 17, 2014 13:19

Hey gang...I have a support ticket in for Cyberlink on this also but thought I would find out if anyone else has this issue.

As the title says I paid for my upgrade today and tried to back up a project to the cloud and got the message my subscription had expired.

I did download the PowerDirector 13 trial several months ago and then uninstalled it. Hoping they can get this addressed easily.

This message was edited 1 time. Last update was at Nov 17. 2014 13:26

PD user since 10...now on Director Suite 3

BobAbbott1618

Newbie Joined: Feb 22, 2014 16:31 Messages: 28 Offline

Nov 17, 2014 13:29

Just realized I had to go to the Redeem the coupon first.....DUH PD user since 10...now on Director Suite 3

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