No sound on some BDs

AcetyleneLamp345

Newbie Joined: Jun 28, 2014 19:10 Messages: 6 Offline

Solved by

Jun 28, 2014 19:13

I am using Powerlink 14 Ultra, with some BDs, the audio works just fine, but with others, it doesn't. On a couple of discs I've tested, the audio works during the studio logo that comes up when you start the disc but not during the movie itself. Strangely enough, one one disc, the main English audio track doesn't work, but the Spanish audio track and the commentary works. Can anyone offer advice on this?

Update: I ran the BD advisor program and everything said "pass." Also, the problem is not with the discs, when I play them on a different player, the audio works fine.

The two BDs that I have had this problem with so far are Get Carter (original 1971 version) and Betty Boop: The Essential Collection Vol. 2.

Installing the patch did not solve the issue.

This message was edited 5 times. Last update was at Jun 28. 2014 19:43

kitscht

Newbie Joined: Jun 29, 2014 12:18 Messages: 14 Offline

Jun 29, 2014 12:57

Is the output here through HDMI by any chance?

CyberLink-Michael

Senior Contributor Location: Europe Joined: Apr 18, 2007 04:05 Messages: 7418 Offline

Jun 30, 2014 08:51

Hi,
do you use DTS-HD-MA?

br
michael Technical Support

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AcetyleneLamp345

Newbie Joined: Jun 28, 2014 19:10 Messages: 6 Offline

Jun 30, 2014 21:50

I don't have my computer connected to any external speakers.

AcetyleneLamp345

Newbie Joined: Jun 28, 2014 19:10 Messages: 6 Offline

Jul 05, 2014 18:22

I tried reinstalling the Realtek audio drivers on my computer, but that didn't solve the issue.