PowerDVD 14 v4028 got a problem!

Anonymous

Solved by

May 26, 2014 22:25

PowerDVD 14 patch build v4028 cannot passthrough DTS-HD Master Audio file format.
I confirmed this problem several times.
Beta build v4028, and Release build v4028 are same thing.
It cannot passthrough DTS-HD Master Audio file format with HDMI.
It can passthrough DTS audio file format with HDMI.
PowerDVD 14 Original build does not have this problem.
Please fix this problem!

This message was edited 3 times. Last update was at May 26. 2014 22:39

daaceking

Member Joined: Aug 11, 2013 09:02 Messages: 130 Offline

May 27, 2014 00:03

please report this to tech support. most likely won't get fixed by posting on forums

m.wog

Newbie Joined: Apr 18, 2014 05:18 Messages: 6 Offline

May 29, 2014 20:24

same issue, reinstall first release of Version 14 helps, but cause in my environment a freeze after 10-20 seconds!
Anyway it seems a Bug of the patch update.

CyberLink-Michael

Senior Contributor Location: Europe Joined: Apr 18, 2007 04:05 Messages: 7418 Offline

May 30, 2014 04:05

Hi,
do you use Blu-ray Disc or MKV files?

br
Michael Technical Support

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Korrigan

Senior Member Joined: Oct 06, 2010 04:57 Messages: 221 Offline

May 30, 2014 16:14

Would be nice if people asking for help would at least post their hardware... My collection: http://www.blu-ray.com/community/collection.php?u=194008&action=showcategory&category=1&categoryid=7

m.wog

Newbie Joined: Apr 18, 2014 05:18 Messages: 6 Offline

May 31, 2014 19:37

Mkv-files Bd is working well.

QJCARY

Newbie Joined: Mar 24, 2012 18:48 Messages: 2 Offline

Jun 29, 2014 10:56

Same problem, both with MKV files and Blu-ray disks. No passthrough with HDMI. ATI HD6450 into Yamaha rv-x2065, the only change is the powerdvd 14 patch.

If you have Blu-ray and mkv working please post how; ensuring first that it is HD sound that is working. It is possible to playback no HD sound through HDMI.

CyberLink-Michael

Senior Contributor Location: Europe Joined: Apr 18, 2007 04:05 Messages: 7418 Offline

Jun 30, 2014 08:52

Hi,
our team is currently investigating those issues related to DTS-HD-MA bitstream.

sorry for the inconvenience
Michael Technical Support

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bkrieger

Newbie Joined: Apr 21, 2014 13:30 Messages: 16 Offline

Jul 05, 2014 14:44

Has there been any update to this problem. I have the same problem after installing the patch with both mkv and bd.