The below is cut/pasted from another thread. The moderator claims at the bottom that I was "hijacking" the thread, even tho my question was squarely on topic, and then no answer was given, an obnoxious way to handle the post Mr. Bevan.

So I'm both inserting the same title, and pasting the same question, verbatim. I ask kindly that no one "hijack" my thread and post any related answers that might actually be helpful, thanks. Or, please DO post answers that might help me, to make this a more user-friendly experience for someone who's been paying for PowerDirector for years and needs assistance using it, since the online tutorials are woefully inadequate.

As a side note, the thread shows up in search engine quires, so keeping the threads active and unlocked will only serve to actually HELP users of the product that are searching for answers, that may or may not be available in this forum.


[Post New]02/05/2014 01:13:07 Subject: Re:frame rate error [Up]
Dafydd Bevan - SoftDeko

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Timvids wrote:Guys at cyberlink, this is an error you must fix. It is a waste of time for people who are just trying to use the software to deal with, having spent an hour on this as is.

I too am receiving the prompt, after install of my latest upgrade ordered last December. If we are going to get a prompt telling us that the 23.976 does not match the 29.97 then a a push-button option should be given immediately to enable the user to have the software adjust the issue. When following the prompt instructions, it left me nowhere, since the options given are not exact (I can't set any field under settings to "23.976") and a newbie is not going to understand what the best option is to ensure highest quality output during the editing and production phase.

I still do not understand what to do, but based on this thread, I will be ignoring the prompt. My current timeline frame rate setting is at 30 FPS, which I will have to ASSUME is sufficient (please someone let me know) BUT, *it was already set to this when I went in to attempt to change it to the exact setting the prompt was suggesting*. So if it was already set to this, and it's the best option, WHY am I being prompted?

I would appreciate someone chiming in and letting me know I'm good. If so, I will turn the prompt off. But please take note that the vast majority of users are not techies...we use the software and get great results, but these kinds of pop-ups do nothing but frustrate us when there is nothing we can do about it anyway, *especially when the instructions given do not correlate to the options provided when the instructions are executed*. THAT is extremely annoying, and is a waste of user's time.

I also choose WMV 9 Full HD 1920x1080/30p as my output. I want the highest quality possible from my Canon Powershot SX50HS, if this is not optimal, please let me know. The finished product looked fine, but I want the best output, so if another is better I'm all ears.

Thanks.



Hi Timvids,
Rather than hijack another member's thread with your enquiry, please re-post as a new topic and reference the contents made previously by members. You have raise a number of interesting issues and I'm sure members will assist you when you've posted again. Please reference the guide here: http://forum.cyberlink.com/forum/posts/list/29698.page
Thread closed.
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