different prices

nikolo

Member Location: athens Joined: Oct 28, 2012 06:52 Messages: 127 Offline

Solved by

Apr 15, 2014 08:03

i want to upgrade to power dvd 14 ultra from 13 ultra .i click in upgrade window(from the mail was send me) and the total rpice (in euros) is 50,98.i open also a window dierctly from cyberlink site and show me another price :45,98!!(also in euros).what is happened???(sorry for my bad english)


Filename	Χωρίς τίτλο1.jpg	Download
Description
Filesize	95 Kbytes
Downloaded:	113 time(s)


Filename	Χωρίς τίτλο2.jpg	Download
Description
Filesize	89 Kbytes
Downloaded:	89 time(s)

This message was edited 1 time. Last update was at Apr 15. 2014 08:13

CyberLink-Michael

Senior Contributor Location: Europe Joined: Apr 18, 2007 04:05 Messages: 7418 Offline

Apr 15, 2014 12:52

Hi nikolo,
I cannot see the prices you have snapshot in #1 - can you explain how to reach them?

the prices in #2 are correct - please disable the extended download service if you don't need it (but in this case you should ensure you can access the backup of your installation files)

greetings
Michael Technical Support

Werde Facebook Fan

nikolo

Member Location: athens Joined: Oct 28, 2012 06:52 Messages: 127 Offline

Apr 15, 2014 13:51

did you see know?


Filename	Χωρίς τίτλο1 (2).jpg	Download
Description
Filesize	95 Kbytes
Downloaded:	94 time(s)


Filename	Χωρίς τίτλο2.jpg	Download
Description
Filesize	89 Kbytes
Downloaded:	98 time(s)

CyberLink-Michael

Senior Contributor Location: Europe Joined: Apr 18, 2007 04:05 Messages: 7418 Offline

Apr 16, 2014 03:57

Hi Nikolo,
I checked with our sales team.
the first price should be special offer you received by mail (as long term user maybe?)

The second one is special upgrade offer from website.

br
Michael Technical Support

Werde Facebook Fan

nikolo

Member Location: athens Joined: Oct 28, 2012 06:52 Messages: 127 Offline

Apr 16, 2014 04:44

thank you very much