Help! - m2ts h.264 files from PowerDirector 11 build 3625 WON'T PLAY

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jbanderson

Newbie Joined: Jul 05, 2013 19:23 Messages: 15 Offline

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Apr 02, 2014 20:00

I updated to the latest build and now the .m2ts ACVHD H.264 files I produce won't play in Windows Media Player or any other program I have except PowerDirector. I've used this setting on video from the same camera with perfect success countless times before, but this is a new problem, which I only noticed after I upgraded.

The machine is running Windows 8 and has an nvidia graphics card, and all software is up to date. I've tried the files on another machine and they don't work there either.

The file I'm looking at right now is 1920x1080/60i, 16 Mbps. I also tried 60p, 24p and lower resolutions, all with the same results, i.e., it loads and starts, then the program crashes.

I produced the very same project as MP4 and it works fine.

Is there a known problem with the new build or am I doing something wrong?

jbanderson

Newbie Joined: Jul 05, 2013 19:23 Messages: 15 Offline

Apr 03, 2014 07:57

Surprised at the lack of response, but I'll share anyway.

I uninstalled the program and reinstalled from my original disk. Now THE FILES THAT WEREN'T WORKING BEFORE play just fine in Windows Media Player.

That's right, the PowerDirector update somehow corrupted some system resource that caused the other program to have a problem. The reinstall set things back to normal.

I think it was a one-time glitch, and the new build is fine.

borgus1

Senior Contributor Joined: Feb 27, 2013 00:33 Messages: 1318 Offline

Apr 03, 2014 12:20

Your general observations are not unique. After PD tests with, in my case VOB files, Media Player Classic was defunct. A reboot, and fiddling, restored it. Some things were never meant to be understood...