Download time//Solved

boongsong

Contributor Location: Arvin, CA Joined: May 18, 2010 14:48 Messages: 482 Offline

Solved by

Mar 24, 2014 20:46

What is the normal download time for the PD12 ContentPack Essential?
I'm using an HP with i7-3820, 3.60ghz, 10gb mem, 1tb hd, High speed DSL @ 11.27mbps download speed.
I just upgraded to PD12 and installed the upgrade files. I then clicked on first content pack and clicked Save. Right now (as of 5:44 PM PST), it has been downloading for more than an hour and it shows at 46% with 1 hour and 9 mins left.
Should I cancel and redownload?
Seems like an inordinate time to download when the upgrade files were downloaded/installed in less than 15 minutes.

This message was edited 2 times. Last update was at Mar 28. 2014 11:22

Jack
PD 14.0.2302.0 HP h8-1280t, Intel Core i7-3820, CPU 3.60Hzm 64-bit, 10GB mem, 1 TB hard drive

babindia

Senior Contributor Location: India Joined: Aug 16, 2007 06:11 Messages: 884 Offline

Mar 25, 2014 01:29

boongsong

Cancel the download and try again. CL server often plays up. There are quite a few grumbles about CL' download speed.
Patience pays

This message was edited 1 time. Last update was at Mar 25. 2014 01:30

PC specs :
OS Windows 10.0 Pro
MB - AS rock Z77 extreme 11
Intel 3770K @ 4.0 Ghz OC
Gskill 32 GB RAM 1800 Mhz
6 TB HDD, SSD bootable
nVidia ASUS GTX 660 Ti
BenQ 22" LCD monitor 1920x1080

boongsong

Contributor Location: Arvin, CA Joined: May 18, 2010 14:48 Messages: 482 Offline

Mar 25, 2014 09:40

Thanks BabIndia for the info.
Will try again today. Jack
PD 14.0.2302.0 HP h8-1280t, Intel Core i7-3820, CPU 3.60Hzm 64-bit, 10GB mem, 1 TB hard drive

boongsong

Contributor Location: Arvin, CA Joined: May 18, 2010 14:48 Messages: 482 Offline

Mar 25, 2014 17:40

Here's an update on my original post.
I've been able to download/install the PD12 upgrade file and that's all.
I tried 3 times to download/install content pack 1 and it failed each time.
I tried 4 times to download/install content pack 2 and all I get is a partial download (see atch 1).
If I click on the partial download link (contained in my download file), I get an alert (see atch 2).
In all instances, the download times are well in excess of 3 hours.
Does anyone have any suggestions on how I can get PD12 downloaded/installed in an acceptable time, not days?
If not, I will ask for a refund.
Thanks to any responses.


Filename	2nd content pack 2 Capture.PNG	Download
Description	partial download
Filesize	4 Kbytes
Downloaded:	109 time(s)


Filename	Content pack 2 Capture.PNG	Download
Description	problems with download
Filesize	7 Kbytes
Downloaded:	94 time(s)

Jack
PD 14.0.2302.0 HP h8-1280t, Intel Core i7-3820, CPU 3.60Hzm 64-bit, 10GB mem, 1 TB hard drive

Carl312

Senior Contributor Location: Texas, USA Joined: Mar 16, 2010 20:11 Messages: 9090 Offline

Mar 25, 2014 20:05

Normally the Cyberlink Downloader works very well.

You can use a download manager. You would need to get the actual link to the file(s).

Search for 'download manager', there are some free ones.
Carl312: Windows 10 64-bit 8 GB RAM,AMD Phenom II X4 965 3.4 GHz,ATI Radeon HD 5770 1GB,240GB SSD,two 1TB HDs.

boongsong

Contributor Location: Arvin, CA Joined: May 18, 2010 14:48 Messages: 482 Offline

Mar 25, 2014 20:14

Thanks Carl312.
I have all the links that CB provided in my purchase email.
I will see if I can find a different downloader.
Appreciate your info. Will let you know how it turns out. Jack
PD 14.0.2302.0 HP h8-1280t, Intel Core i7-3820, CPU 3.60Hzm 64-bit, 10GB mem, 1 TB hard drive

babindia

Senior Contributor Location: India Joined: Aug 16, 2007 06:11 Messages: 884 Offline

Mar 26, 2014 02:33

Boongsong

Try filezilla. I use it for difficult sites. The link is https://filezilla-project.org/download.php?type=client
This is a freeware PC specs :
OS Windows 10.0 Pro
MB - AS rock Z77 extreme 11
Intel 3770K @ 4.0 Ghz OC
Gskill 32 GB RAM 1800 Mhz
6 TB HDD, SSD bootable
nVidia ASUS GTX 660 Ti
BenQ 22" LCD monitor 1920x1080

boongsong

Contributor Location: Arvin, CA Joined: May 18, 2010 14:48 Messages: 482 Offline

Mar 28, 2014 11:22

Final update.
I tried 4 different downloaders and all the same - long time.
I decided I'd just deal with the long time and use CB downloader.
Got everything installed (updates also) and now ready to use it.
Thanks for all the input. Jack
PD 14.0.2302.0 HP h8-1280t, Intel Core i7-3820, CPU 3.60Hzm 64-bit, 10GB mem, 1 TB hard drive