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Likely Graphics Card Issue??
Bif
Member Location: San Angelo TX Joined: Aug 14, 2008 01:48 Messages: 147 Offline
[Post New] Aug 23, 2008 12:56
First I tried PD7 Ultra on my main editing computer, a Dell XPS 420 with Intel Q6600 quad core 2.4Ghz processor, 4GB RAM, ATI Radeon HD 2600 XT 256MB graphics card and Vista Home Premium 32 bit.

I can review and play AVCHD files from a Canon HF100 just fine from the Media section but when I put them on the timeline they may play once and then from then on the video won't display in the edit window but I can hear the audio.

With Pinnacle Studio 11 this same computer gives me warnings about not having enough graphics memory to edit 1920x1080 video. before purchasing PD7 Ultra I used to set the camera for 1440x1080 to get away from this.

Next I installed PD7 Ultra on an older HP with AMD Athlon 64x2 5000+ (dual core) processor, 3GB RAM, and integrated Nvidia GeForce 6150 LE graphics (also Vista 32 bit) and it seems to work OK, I've editing a short sequence using full res 1920x1080 17Mbps AVCHD clips and so far things look fine.

I would really like to use my (supposedly) better Q6600 quad core machine for editing and faster rendering. I suspect the ATI Radeon HD 2600 XT card to be the issue here.

Anyone have any light to shed on this? I am considering replacing that card with an Nvidia 8800 with 512MB.

Bif

This message was edited 1 time. Last update was at Aug 23. 2008 12:58

David [Avatar]
Newbie Location: England Joined: Dec 09, 2007 19:18 Messages: 45 Offline
[Post New] Aug 23, 2008 15:03
First of all, you will need to upgrade to a 64bit OS to be able to use all of your 4GB of RAM. You are probably getting access to somewhere around 3-3.5GB at the moment.

Also depending on some options in the BIOS (and DELL's tend to be on the low performance/stability first side), you might actually only be getting access to 2GB of RAM.

Run Task Manager to find the total RAM available.

I would try updating the Graphics drivers. Use ATI drivers rather than DELL ones. Also I would imagine the integrated graphics on the HP are limited to a maximum of 256MB of RAM and probably only 128MB. So that would suggest the amount of graphics memory isn't the problem.

Tommorow I will dig out an old 64MB graphics card and see if I can edit FullHD, and then report back.
Bif
Member Location: San Angelo TX Joined: Aug 14, 2008 01:48 Messages: 147 Offline
[Post New] Aug 23, 2008 16:36
Quote: First of all, you will need to upgrade to a 64bit OS to be able to use all of your 4GB of RAM. You are probably getting access to somewhere around 3-3.5GB at the moment.

Also depending on some options in the BIOS (and DELL's tend to be on the low performance/stability first side), you might actually only be getting access to 2GB of RAM.

Run Task Manager to find the total RAM available.


That reports physical memory as 3069 and the resource manager reports about 50% memory usage so you're correct about access to RAM.

Quote:

I would try updating the Graphics drivers. Use ATI drivers rather than DELL ones. Also I would imagine the integrated graphics on the HP are limited to a maximum of 256MB of RAM and probably only 128MB. So that would suggest the amount of graphics memory isn't the problem.



Drivers are all ATI and using the update button results in a message that I already have the latest best drivers for that card.

Quote:

Tommorow I will dig out an old 64MB graphics card and see if I can edit FullHD, and then report back.


I sure didn't mean to put anyone to work here! But I sure do appreciate the interest and information. I didn't suspect amount of memory to be the problem but these cards seem to be made for the gamers and I've seen references in other forums about video folks having some issues with that card.

Thanks a lot!

Bif
David [Avatar]
Newbie Location: England Joined: Dec 09, 2007 19:18 Messages: 45 Offline
[Post New] Aug 24, 2008 17:27
Unfortunately my rig with Power Director installed threw a wobbly when I swapped the graphics card, so I couldn't test it.

However I did manage to get it to accept a Radeon X1950PRO that also has 256MB of ram. It worked perfectly well, but I used the same driver I normally use. (The regular card is a X1950XTX 512).

I still think it's probably down to the drivers. You could give these a go instead.

http://downloads.guru3d.com/DNA-ATi-8.6-Vista-download-1979.html

They are modded drivers based on the official catalyst drivers.
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