Dave,

Send me your receipt pdf please - email it to me. Make sure you also summarise this posting in the email.

I'll approach CS on this.

Dafydd

Thanks Dafydd.

I must say that this is the first significant problem I've had with PD7. PD6 threw it's dummy out on a regular basis, but it appears to me that Cyberlink have learned some lessons from that.

Also I have to add that at this price point, PD7 is quite a decent package. I've read a few complaints that would be justified on a £500 piece of software, but considering PD7's minimal price, I find it very good.

To confirm another members findings, I too have solved most minor issues by working with smaller projects. Instead of 1 huge timeline with hundreds of media files and effects, I tend to render individual chapters and then combine these together.

Dafydd, I'm impressed.

Within 2 hours of your e-mail to myself, I received a download link from CL Customer Support. It downloaded the full 600+mb package that accepted my original key, and I now have a working 1915 build.

Thanks

Dave.