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[SOLVED - I believe] No sound in final DVD render
Russell1967
Senior Member Location: Kissimmee, Fl USA Joined: Aug 10, 2013 23:35 Messages: 165 Offline
[Post New] Feb 04, 2014 22:03
Hello all.

I recently posted a message about my final DVD rendering not having any sound (and sometimes - I didn't mention this - the video is just a green background WITH sound), even though the 'preview' of the DVD works perfectly. I think I've found the cause:

My system has two monitors, which is very handy for video editing because you can use one of the monitors for full screen preview while using the other one for the timeline, etc. But, I got to thinking that perhaps that other screen is using up too much video memory. If I'm not mistaken, the GPU accelerator to help speed up rendering and some effects, etc, needs to run in the video card's own memory. With 'only' 1GB of video memory to start with and two screens to take care of, there just wasn't enough available video memory to hold all of the data needed for the GPU to do its thing. I disconnected my second monitor and the problem went away.

If this IS the problem, I'd like to make a suggestion to Cyberlink. If the GPU accelerator program reports that there is not enough video memory to do its thing, please notify the user so that they can take steps to fix the situation such as disconnecting the secondary monitor like I did, or upgrading their video card to one with more memory and/or more powerful chipset, etc.

Russell1967 System specs: Windows 7 Professional x64; Gigabyte Z77-DS3H motherboard with i5-3579K 3.8Ghz processor with 32GB RAM; Zotac GTX 760 w/4GB; 1xWestern Digital 1TB 10,000RPM HD; 1x Samsung 840 Pro SSD System Drive
Jimbo223 [Avatar]
Member Joined: Apr 25, 2012 02:59 Messages: 95 Offline
[Post New] Feb 13, 2014 16:23
Hi Russell, did you physically unplug the monitor or just switch it off on the power button?

Keep us posted.
Russell1967
Senior Member Location: Kissimmee, Fl USA Joined: Aug 10, 2013 23:35 Messages: 165 Offline
[Post New] Feb 13, 2014 21:48
The power button does no good because the signal is still transmitted even if it's off. I went in to the "Catalyst Control" program (it's an ATI graphics card) and disabled the monitor. The nice part about this approach is that if I need it again I can reactivate it without having to shut down first (It's a big no-no to plug in a monitor while your system is on).

In the near future I'm going to upgrade my gfx card to one with at least 2 GB of video memory so I can just leave the second monitor on all the time (It is actually very useful, even when just using the Windows desktop).

Russell1967 System specs: Windows 7 Professional x64; Gigabyte Z77-DS3H motherboard with i5-3579K 3.8Ghz processor with 32GB RAM; Zotac GTX 760 w/4GB; 1xWestern Digital 1TB 10,000RPM HD; 1x Samsung 840 Pro SSD System Drive
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