But I believe that PD12 could be more the problem than my
computer.
BillyG1955;
Many folks are here to help you, but since we can not "SEE" or operate your computer, we ask for help from you to let us see the machine you run.
MANY people come here to complain about CyberLink, PowerDirector, and even to complain about other members. But, if you do not want real answers...well I resist the comment i SHOULD place here.
The fact is , we are very good at helping resolve problems that you may be experiencing if you participate and provide the helpful information that the experts are requesting. The experts run ALL versions of Powerdirector on ALL types of machines..they can help you get satisfaction.
If you choose not to provide the the experts the information to help troubleshooting, then you are just another complaining voice, unwilling to participate in your own solution.
Best of luck with Cyberlink Support. By the Way, they too will ask you for that diagnostic file to proceed.
This message was edited 2 times. Last update was at Feb 03. 2014 11:24