How about set your desktop resolution a little bit higher? Say 1440x900.

Any resolution? I am having the same issue with v9. Opened a ticket with support today.

Resolution was changing user's DPI setting to 100% from the 150% she had it at. Issue resolved.

Hi Alex, any update with your support ticket yet? So how was this fixed?

Go to the path where Power2Go is installed

e.g. C:\Program Files (x86)\Cyberlink\Power2Go8

Open Notepad as Administrator and open the manifest file

e.g. Power2Go8.exe.manifest

Change dpiAware to true and save

<dpiAware>true</dpiAware>

Hope that helps

I'm having a similar issue with Windows 7 starter edition. But this is on a netbook. I'm at 100%, but the max resolution is 1024x600. The <dpiAware>true</dpiAware> is set to true already.

Quote: I'm having a similar issue with Windows 7 starter edition. But this is on a netbook. I'm at 100%, but the max resolution is 1024x600. The true is set to true already.

Your netbook with Windows STARTER edition does not meet the minimum requirements..

"Operating System Microsoft Windows® 10, 8/8.1, 7, VistaWindows

Media Player version 9 or above installed

Internet Explorer 8 or above

Screen Resolution1024 x 768 pixels"


Did the netbook come with a version of Power2Go installed? If so, it is a free version oif the program; called an OEM. It is modified by the netbook manufacture to work on thier netbook.

Contact the netbook manufacturer to get help on their modified program, Do NOT let them tell you that it is a Cyberlink problem. .
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BoilerPlate: To posters who ask for help -- it is nice to thank the volunteers who try to answer your questions !
Anything I post unless stated with a reference is my personal opinion.

I have had the same problem when I try and open something that requires lower resolution settings. When I try to run a game that requires lower resolution settings I get the same error message and it won't run. Why is it stopping me from running other applications because the resolution is not right and it gives me the same error message? I can't run some applications I want to run because of it.

I have changed dpiAware to true. My resolution is at 100%. I am using windows 7. Resolution is 1600X900.



When I open Power to Go 9, it opens in safe mode. I have also done all updates required. Can you help?

Brendan, Jennike1

You have both posted to a thread that is almost one year old and where the original poster was using an OEM piece of software and an underpowered computer.

Unless you have exactly the same as above, then you have similar symptoms BUT not the same problem. Adding to existing threads will lead to confusion since no one will know who a response was meant for.

Start your own threads ! Attach the Windows dxdiag.exe text file and -- well just read all of this (link). .
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BoilerPlate: To posters who ask for help -- it is nice to thank the volunteers who try to answer your questions !
Anything I post unless stated with a reference is my personal opinion.

Are you serious? We are not adjusting our display resolution just so we can use this garbage program. Is that really the best answer that you can come up with? Why we even post something on this forum at all? Pathetic.

Quote Are you serious? We are not adjusting our display resolution just so we can use this garbage program. Is that really the best answer that you can come up with? Why we even post something on this forum at all? Pathetic.

Covid keeping you out of school?

Did you read the information, solution and directions provided

Quote Go to the path where Power2Go is installed

e.g. C:\Program Files (x86)\Cyberlink\Power2Go8

Open Notepad as Administrator and open the manifest file

e.g. Power2Go8.exe.manifest

Change dpiAware to true and save

true

Hope that helps

CHUN, FIVE YEARS AFTER YOUR POSTING, YOUR MESSAGE HELPED ME WITH POWER2GO 13 PLATINUM. THANK YOU. Your posting needs one clarification, which I found out by trial and error. After opening notepad with administrator privileges, drag the manifest file into the notepad text area in order to change False to True, then Save it in Notepad. Works like a charm. You're a smart fellow! Thanks, Ken