Thnks CubbyHouse Films..
I have not downloaded ContentPack_Essential_PCP130619-01 and ContentPack_Essential_PCP130619-02.
I did not fully understand the original download msg I received from Cyberlink after purchase which read. 3 Downloads remaining,
I downloaded the initial program VDE130819-01. and that was all.
When I looked at the web page link the msg then read '2 downloads remaining' (which now I understand is probably the 2 progs I need. However when I went to download again it seems to start downloading the 747 MB files which was the size e of my first download so I cancelled.
Do you know how I can find the link to download these 2 files from Cyberlink. ContentPack_Essential_PCP130619-01 and ContentPack_Essential_PCP130619-02.
I try contacting their support and every time I raise a ticket they insists on requesting I provide proof of purchase which is yet another delay. My account with them clearly shows I have purchased both PD12 Deluxe and PD12 Ultra.
This message was edited 1 time. Last update was at Jan 01. 2014 17:46