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PD7 fails to install
Mike [Avatar]
Newbie Joined: Dec 27, 2007 01:58 Messages: 6 Offline
[Post New]
Upgrading from 6.0 to 7.0
Uninstalled v 6.0 and Photo Now.
Downloaded and run v 7.0 Delux exe.
Fails after after entering product code, message is
ctitical files not installed, re install.

Have re installed 3 times.
Web member CD key shows it is registered.
Run un installed from control panel before each install. And uninstalled
Photo Now. Run registry cleaner. Rebooted PC before amd after install.

Support repeats same fix, download another copy. Build 1714 also fails.
Support is also a failure.

Have also ckecked registry with REGEDIT for "PowerDirector".
Maybe try to return to PD 6.

PC is Vista (bad system), Intel 2 quad, 3 GB ram, Gateway.

Any ideas ???
Dafydd B [Avatar]
Senior Contributor Joined: Aug 26, 2006 08:20 Messages: 11973 Offline
[Post New]
Mike, take your issue up with Customer Support.

Dafydd

This message was edited 2 times. Last update was at Jun 04. 2008 08:57

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