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Unable to burn project to disk
YNLExposure
Member Location: Nevada Joined: Sep 25, 2011 18:14 Messages: 65 Offline
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I've been using PD since #9. Had issues from time to time with PD11 not being able to burn disks. I can always burn them with PD10. Hoped PD 12 would be more stable but may need to tweak something.

today's issue occurred when burning 36 min AVCHD video to 8.5GB disk

error code eC00C0005
Possible causes
Transcoding engine's front end stream error
Might be due to
1. File broken
2. File missing
3. Out of Memory

I have 25 GB left on program's HD
I have 102 GB left on storage HD

IDEAS??
YNLExposure
Member Location: Nevada Joined: Sep 25, 2011 18:14 Messages: 65 Offline
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Saved and restarted PD12. Proceeded to Create Disk.

Started Burn in 2D.

This time instead of getting window with 2 Completion Bars (Authoring & Burning) There is just 1 Progress Completion bar. It runs fine to 97%, 36 minute video in about 36 minutes BUT at 97% DVD Burner light is out and no more progress.

It's currently at 51 minutes and climbing.

??
YNLExposure
Member Location: Nevada Joined: Sep 25, 2011 18:14 Messages: 65 Offline
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After running over an hour, Canceled burn but now program not responding!

Machine:
Intel Core i7 Processor i7-2600 3.4GHz 8MB LGA1155 CPU BX80623I72600

ASUS SABERTOOTH P67 <REV 3.0> LGA 1155 SATA 6Gbps and USB 3.0 Supported Intel P67 DDR3 1800 ATX Motherboard

TWO - GIGABYTE GeForce GTX 670 OC 2 GB

Cooler Master Hyper 212 Plus 120mm Sleeve CPU Cooler

Intel 320 Series 160 GB SATA 3.0 Gb-s 2.5-Inch Solid-State Drive - SSDSA2CW160G3K5
Seagate Barracuda XT ST32000641AS 2TB 7200 RPM SATA 6.0Gb/s 3.5" Internal Hard Drive
Western Digital Caviar Green WD20EARS 2TB SATA 3.0Gb/s 3.5" Internal Hard Drive

Corsair Vengeance Blu 16 GB PC3-12800 1600mHz DDR3 240-Pin SDRAM Dual Channel

2x Pioneer DVR-219LBK-20 Dvdrw 24x Sata Black
Carl312
Senior Contributor Location: Texas, USA Joined: Mar 16, 2010 20:11 Messages: 9090 Offline
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I do not know if this is any help.

Finally, I found on the AMD site a feature to uninstall everything on my system that was AMD. I ran that, cleaned off all AMD drivers and software, then reinstalled the new driver, and success.
So it appears the issue was with the graphics card driver.


Above quote from this post.
http://forum.cyberlink.com/forum/posts/list/29028.page

Carl312: Windows 10 64-bit 8 GB RAM,AMD Phenom II X4 965 3.4 GHz,ATI Radeon HD 5770 1GB,240GB SSD,two 1TB HDs.

YNLExposure
Member Location: Nevada Joined: Sep 25, 2011 18:14 Messages: 65 Offline
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Thank you Carl!

What is DIVX, is format used by PD?

I'll update QT and Nvidia drivers and report back.
All vodi
Senior Contributor Location: Canada Joined: Aug 21, 2009 11:24 Messages: 1431 Offline
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YNLExposure ,

You can also consider using a third party DVD burner such as ImgBurn that consistently does a better job then Pd. Win 10, i7
Carl312
Senior Contributor Location: Texas, USA Joined: Mar 16, 2010 20:11 Messages: 9090 Offline
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Quote: Thank you Carl!

What is DIVX, is format used by PD?

I'll update QT and Nvidia drivers and report back.

DIVX is a compression format that is often used in the AVI container.

For more information, search in Powerdirector help for "Importing Media Files" without quotes.
Carl312: Windows 10 64-bit 8 GB RAM,AMD Phenom II X4 965 3.4 GHz,ATI Radeon HD 5770 1GB,240GB SSD,two 1TB HDs.

YNLExposure
Member Location: Nevada Joined: Sep 25, 2011 18:14 Messages: 65 Offline
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I shoot AVCHD so hope I don't need to worry about AVI. I produce 3 products regularly, MPEG4 computer files, Normal DVD, and AVCHD DVDs.

It's frustrating that the software does not 'know' beforehand if the computers settings/drivers are up to the task. We have to burn a coaster and then interpret error codes etc.
YNLExposure
Member Location: Nevada Joined: Sep 25, 2011 18:14 Messages: 65 Offline
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Thanks HDEdit!

I created Audio/Video files with PD12 then used ImgBurn to prepare video files and burn to disk without issue.

Really illuminates the late need for Cyberlink to improve the process, note missing files or updates it thinks it needs to burn a disk. Edit to Burn should certainly belong in a single program.

I still need to find the root cause of my PD problem and fix it.
All vodi
Senior Contributor Location: Canada Joined: Aug 21, 2009 11:24 Messages: 1431 Offline
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YNLExposure ,

I meant to hilite the fact that Imgburn also gives you the option of VERIFY after a burn to ensure that the DVD is a total copy of the folder files. Win 10, i7
YNLExposure
Member Location: Nevada Joined: Sep 25, 2011 18:14 Messages: 65 Offline
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Thanks! I did notice and use the Verify function.

Also allows AVCHD files to be burned for high definition off of standard DVDs.

Guess I'll try to uninstall and reinstall PD12 and see if I can get full use of product without resorting to ImgBurn.

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