I been to the User's Guide, Cyber Link FAQs, the Forum here, You Tube, and querries upon Google, but nothing helps.
I've been working on the problem since Spring 2013 and today's date is August 22, 2013.
My son have lost interest, I'm very disappointed, and today I've been awake for 20 hours on this problem alone.
I'm losing my children's summer vacation, I'm losing my weekends, and my evenings; what a waste of money and my time. This actually is hurting my family. Cyber Link needs to be accountable for their Marketing, quality, and customer service.
I bought this product after a recommendation by CNET.com, so perhaps I should report this to CNET.
Power Director opens and then about 6 seconds later it closes.
What I have done so far.
(1) Downloaded Quick Time 7
(2) Downloaded the latest Drivers from Toshiba
(3) Attempted to download drivers from Intel, but they don't download
(4) Downloaded a full set of the latest Codecs
I have nothing more I can do, and Power Director 11 Deluxe has never operated from the beginning of my purchase.
Please see below Attached the following
(1) DxDiag information
(2) Pictures and screen shots of the issue
(3) Written description of my computer
Filename | Actions Used and Computer changes to get PD-11 to Operate on my computer.zip |
|
Description | ||
Filesize |
522 Kbytes
|
|
Downloaded: | 270 time(s) |
Filename | 20130822 Toshiba Check |
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Description | ||
Filesize |
10 Kbytes
|
|
Downloaded: | 228 time(s) |
Filename | DxDiag with Screen Shot.zip |
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Description | ||
Filesize |
470 Kbytes
|
|
Downloaded: | 242 time(s) |