avi and MPEG-2 renders work fine, but MPEG-4 do not

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SeymourButzPlease123

Newbie Joined: Jun 06, 2013 21:02 Messages: 49 Offline

Solved by

Aug 09, 2013 19:33

I've been having this issue with 2 projects I'm working on. They appear to render fine to MPEG-4, but they only play for a little bit and then crash Media Player (Windows Media Player encountered a problem while playing the file). Both of these files bounce fine to AVI and MPEG-2.
I know at least one of these files rendered fine to MPEG-4 when I first started working on it a few weeks ago.

Anything to look for in order to troubleshoot?

Thanks in advance.

Carl312

Senior Contributor Location: Texas, USA Joined: Mar 16, 2010 20:11 Messages: 9090 Offline

Aug 09, 2013 21:55

You could try a K-Lite Codec pack 32 bit and 64 bit. That might fix the Windows Media Player problem.

You can also try VLC to see if it will play the MP4 files.

MediaInfo can tell the parameters of the MP4 video file.

Search for the names. They are all free downloads.
Carl312: Windows 10 64-bit 8 GB RAM,AMD Phenom II X4 965 3.4 GHz,ATI Radeon HD 5770 1GB,240GB SSD,two 1TB HDs.

jamestroy

Member Joined: Jul 25, 2013 09:30 Messages: 59 Offline

Aug 24, 2013 13:19

You can also try VLC to see if it will play the MP4 files.

VLC worked perfectly fine here. So, are there any codecs that we need to set up here first?

Carl312

Senior Contributor Location: Texas, USA Joined: Mar 16, 2010 20:11 Messages: 9090 Offline

Aug 24, 2013 14:38

Quote:

You can also try VLC to see if it will play the MP4 files.

VLC worked perfectly fine here. So, are there any codecs that we need to set up here first?

You can install K-Lite Codec Pack, then Windows Media Player will also work.

I recommend the Full or Mega Pack both 32 bit and 64 bit if your computer is 64 bit.
Carl312: Windows 10 64-bit 8 GB RAM,AMD Phenom II X4 965 3.4 GHz,ATI Radeon HD 5770 1GB,240GB SSD,two 1TB HDs.