PD11 crashing in free trial version?

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Wid0wmaker123

Newbie Joined: Jun 26, 2013 20:55 Messages: 3 Offline

Solved by

Jun 26, 2013 22:24

I have a Panasonic HC-V500 and I downloaded the trial version and I uploaded my video into PD11. But then when I actually try to publish the video after doing some VERY simple editing (ie music) it crashes and just says PD11 has crashed, do you want to send an error report?

I have a radeon 128 MB 5770 graphics card and an Athlon X3 processor with 4 gig ram.

Thanks for the help!

the King

Senior Member Joined: Jun 30, 2010 04:10 Messages: 296 Offline

Jun 26, 2013 23:40

AMD's bug...you should update the VGA driver to the latest.
My friend has the same issue before he update the old driver.

or you can just turn off the hardware acceleration to work around it. ------------------------------------------------------------------------------------------------
PowerDirector 365

Dafydd B

Senior Contributor Joined: Aug 26, 2006 08:20 Messages: 11973 Offline

Jun 27, 2013 03:30

Hi Wid0wmaker123,
I think you have an underpowered computer for HD editing. Please provide a diagnostic file and members will be able to give you some insight into what you should have.
Guide, Part B: http://forum.cyberlink.com/forum/posts/list/24771.page
Dafydd

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