1. Which operating system do you use, Vista 32
2. Which version of PD, 11.0.0.2027;
3. Which SR number SR: PSU120822-01
4. What kind of video source material used (codec / container), extension? We often ask for a 5 to 10 second sample , please provide one as an attachment. MOV, 24fps, 1920-1020, Canon ALL-1 compression
5.
6. What anti-virus solution is installed on your PC? Webroot
7. What codec packs installed? See PD's Readme html file I am not sure if this is what you mean
[Build_Info]
SR_No=PUS120822-01
Setup=20180
Branch=Generic_AutoSK
3D_Transition=120827_Default
OLReg_RC=120709v7.5
Promotion=120809
Fonts=100825
Titles=120824_Retail
Profiles=120806
Plugin_Loc=120718
Styles=120816_Retail
MUI=120823
PiPObject=120831_Retail
Readme=-
Help=120820
RC=120828_52820
TrialDialog_RC=120820v5
Menu=120803_Retail
OLReg_Skin=v110224
Background=120711_Default
SetupString=120530_1309
OLREG_PNG=PowerDirector_11
EULA=120706
Slideshow=120804_Retail
AutoSK=svn:20172
SKR_Ver=13628_30961
Branch_AutoSK=Generic
DisplayBuildNumber=11.0.0.2027
MUIStartMenu=1401a
TrialDialog=126820
OLReg=7.5.0.4424
RunTime=120823_Retail
Kernel=2027
SR_Ver=11.00.210303
TR_No=TR120904-017
8. What other video editing programs are installed - just in case there is a software conflict. Adobe Premier Elements, Pinacle 12, MS Movie Maker, but none on at the same time as PD11.
9. What burning software is installed on your PC? the above video editing plus Windows Media, Nero 7, Canon Pixela, burn aware free
PD 11 Ult Suite PD11.2812,
ASUS G750JW: Win 8 64-bit OS; Intel® Core™ i7-4700HQ processor, 2.4GHz (with Turbo Boost up to 3.4GHz); 8GB DDR3; NVIDIA GeForce GTX 765M 2GB graphic; HD 5400 rpm 1TB. USB 3.0 1-4TB.