Why is preview resolution lost once a clip is on the timeline?

MichaelJ70

Newbie Location: England Joined: Jun 14, 2012 03:00 Messages: 35 Offline

Solved by

Jun 22, 2013 10:29

I am baffled. When I import a M2TS (AVCHD) file to PowerDirector10 and view it in preview, the resolution is perfect at MediaViewer full screen size. But the moment I drag it to the timeline and run the clip from there, though Preview is set to High Preview Resolution, the resolution is lost, and in the Media Viewer full screen the whole image is degraded and pixcelled. What am I doing wrong?

I should also add that my system is a 64bit operating system, but that there is no HD option available when selecting Preview in Media Viewer, which apparently there should be.

MichaelJ70

This message was edited 1 time. Last update was at Jun 22. 2013 10:57

Michael J.

Carl312

Senior Contributor Location: Texas, USA Joined: Mar 16, 2010 20:11 Messages: 9090 Offline

Jun 22, 2013 16:21

Quote: I am baffled. When I import a M2TS (AVCHD) file to PowerDirector10 and view it in preview, the resolution is perfect at MediaViewer full screen size. But the moment I drag it to the timeline and run the clip from there, though Preview is set to High Preview Resolution, the resolution is lost, and in the Media Viewer full screen the whole image is degraded and pixcelled. What am I doing wrong?

I should also add that my system is a 64bit operating system, but that there is no HD option available when selecting Preview in Media Viewer, which apparently there should be.

MichaelJ70

It depends on your Preview resolution setting.

The reason is to not stress the computer so much. PD has to render the video on the fly while editing the video.
If your computer is powerful enough you can set the preview resolution at a higher level and have a clearer image to look at.

HD setting in the preview is only on HD Material and if your video Card hardware and software supports HD setting in the preview.

Try updating your Video card driver to see if that helps. Powerdirector is very dependent on the Video system.
Carl312: Windows 10 64-bit 8 GB RAM,AMD Phenom II X4 965 3.4 GHz,ATI Radeon HD 5770 1GB,240GB SSD,two 1TB HDs.

MichaelJ70

Newbie Location: England Joined: Jun 14, 2012 03:00 Messages: 35 Offline

Jun 23, 2013 03:35

Thank you very much as always Carl, for a clear and concise response. I have no doubt there will be more questions as I progress through the complete operating system of PowerDirector 10 (and I hope my upgrade to 11)

MichaelJ70 Michael J.

Cranston

Senior Contributor Location: USA Joined: Aug 17, 2007 02:26 Messages: 1667 Offline

Jun 23, 2013 03:40

Quote: I should also add that my system is a 64bit operating system, but that there is no HD option available when selecting Preview in Media Viewer,

Hi MichaelJ70,

Just a stab in the dark here just in case. So please excuse if you’ve answered this previously.
But do you happen to have the PD10 Deluxe version, and not the PD10 Ultra version?
I ask, because the Full HD Preview option is not supported in the Deluxe Version of PD10.

Here is Cyberlink’s PD10 comparison charts. Scroll down to the “Workspace Features”.
http://www.cyberlink.com/support/product-faq-content.do?id=14904&prodId=4&prodVerId=930

If you do have the Ultra version, then I’ll leave it all to our more tech astute members to help you sort out.

______________________________________________________________________________
Click here PDtoots for a collection of PowerDirector Tutorials and Tips

MichaelJ70

Newbie Location: England Joined: Jun 14, 2012 03:00 Messages: 35 Offline

Jun 23, 2013 03:45

Thank you, Cranston. Yes, I DO have the Deluxe version. My next problem is that I have bought an upgrade to PD11 Ultra (yesterday) and although I received a download of 8 files (4 of them blank application files??) I have no idea what to do with them. They are sitting in my downloads folder with nowhere to go. Any more help???
MichaelJ70 Michael J.

stevek

Senior Contributor Location: Houston, Texas USA Joined: Jan 25, 2011 12:18 Messages: 4663 Offline

Jun 24, 2013 18:13

Quote: Thank you, Cranston. Yes, I DO have the Deluxe version. My next problem is that I have bought an upgrade to PD11 Ultra (yesterday) and although I received a download of 8 files (4 of them blank application files??) I have no idea what to do with them. They are sitting in my downloads folder with nowhere to go. Any more help???
MichaelJ70

Perhaps some of them are the download helper that Cyberlink uses. They would be blank after the successful download.

In Windows folders, set Windows to show known file extensions. There are usually hidden. Look for the exe files. They should be identifiable from that. One would be for the upgrade, one for the extra that was inclided and the other two may be the content packs. If you are no sure, post an image (attach) of the names of the files.

This message was edited 1 time. Last update was at Jun 24. 2013 18:14

.
.
BoilerPlate: To posters who ask for help -- it is nice to thank the volunteers who try to answer your questions !
Anything I post unless stated with a reference is my personal opinion.

MichaelJ70

Newbie Location: England Joined: Jun 14, 2012 03:00 Messages: 35 Offline

Jun 25, 2013 03:36

Thanks again for the helpful advice. I have now resolved the issue. In essence we live in a rural area where download speed is slow, about 500KB/sec and given the size of the files, the download(s) got interrupted. I have now achieved the objective successfully and PowerDirector11 is up and running!
MichaelJ70 Michael J.

stevek

Senior Contributor Location: Houston, Texas USA Joined: Jan 25, 2011 12:18 Messages: 4663 Offline

Jun 25, 2013 07:23

Great ! .
.
BoilerPlate: To posters who ask for help -- it is nice to thank the volunteers who try to answer your questions !
Anything I post unless stated with a reference is my personal opinion.